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Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

June 05, 2021

Quick and easy. Done in 30 min for a oil change. Waiting room was clean. WiFi worked great. Agents were very helpful and friendly. Would definitely go there again More

by SBEAR20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mithun
Jun 06, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear your oil change was efficient. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

June 03, 2021

They located the car for me and we agreed on a price. Then went in to complete the transaction without any surprises. The staff was polite, efficient and knowledgeable. More

by KARSTENAA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Patrick
Jun 03, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! If you have any questions with your new vehicle please feel free to reach out to wecare@sunsetautofamily.com. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

June 03, 2021

Wonderful customer service. Very impressed. Will return for service and hopefully to purchase my next car. The service technician was so nice and really listened to my concerns regarding my vehicle. More

by Marjorie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jun 03, 2021 -

Sunset Kia of Auburn responded

It has been a pleasure serving you, Marjorie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

June 03, 2021

Sunset is awesome worked with me without any headache they know exactly what they have in vehicle not guessing what so ever. Very fair. This Dealership wants customers to come back warrenty on vehicle More

by Getsinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, manager, and the awesome finance director
Jun 03, 2021 -

Sunset Kia of Auburn responded

Thank you so much for choosing Sunset Kia of Auburn! Congrats on your new 2021 Kia Sportage, and let us know if we can be of any more assistance! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

June 02, 2021

everything was so smooth and amazing, each person i spoke to was incredibly kind and explained everything i needed as a first time buyer! it was the best experience by far and i hope i meet more people like More

by izeylam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nathan and reese and one more male
Jun 02, 2021 -

Sunset Kia of Auburn responded

It's fantastic to hear that our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you, and we hope you'll enjoy your new Kia! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 31, 2021

This was my first ti.e visiting Sunset Kia in Auburn.. Took my Suzuki in for a recall repair and requested an oil change and installation of my new fuel door cable. Dean said the cable would be an hour's More

by Lorna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dean Gaidies, Shemariah Motte, Kendall F.
Jun 17, 2021 -

Sunset Kia of Auburn responded

Greetings, First of all, we're sorry to hear that your experience fell below our high standards for customer satisfaction. We hope that our service manager was able to connect with you -- if he has yet to reach you, or if you still have any questions or concerns after our follow-up, please contact us directly at wecare@sunsetautofamily.com. Your feedback is important to us and we hope to make your first visit to Sunset Kia of Auburn one of many.

May 30, 2021

The service writer Dean is very knowledgeable and hes helping me every time I have brought my car in pewdiepie's I'm out of there from the cafe and I hear about your cheeseburg could be 1A year about my More

by dgouras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
May 31, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words and for taking the time to leave us this feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 30, 2021

Salesman was great and he was not pushy on making a sales. Very polite and kind and understanding of exactly what I was looking for More

by DOVONTAEC91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
May 31, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us. Pat and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 30, 2021

Helpful, friendly Do not write long reviews. Not helpful Helpful, friendly Do not write long reviews. Not helpful to make this a requirement. Not helpful to make this a requirement. Only four more words More

by JEFFROMBAUER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
May 31, 2021 -

Sunset Kia of Auburn responded

Jeff, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 29, 2021

THIS D Thank you Dean G for helping me getting my Oil change This morning you are amazing My brother 👏🏽 Thank you again god bless More

by DWALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEAN GAIDIES
May 30, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for Dean in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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