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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

July 02, 2021

I am always impressed when I come to Sunset Kia of Auburn! Great customer service! More

by brittanycaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
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Jul 03, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to having you as one of our valued customers for years to come, Brittany! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 02, 2021

Courteous, knowledgeable and very customer focused. Easy to work with to an agreement, no pressure, they listen well. More

by EVAENGLISH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Reese, Brandon
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Jul 03, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your thoughts about your excellent experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Congratulations on your new purchase, Eva! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 01, 2021

The staff there is very polite willing to help whatever your needs are is a very clean place More

by SGTCCARES77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Report | Print
Jul 01, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 01, 2021

It was a job well done. My car performs so well after the oil change. Thanks guys More

by Jude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Report | Print
Jul 01, 2021 -

Sunset Kia of Auburn responded

Thank you, Jude, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We look forward to serving you again next time! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 01, 2021

The person I checked in with was very professional. I was told it was going to be approximately 1 hour and it was done within 45 minutes.I was pleased and will come back to KIA sunset again for service. More

by b2k2gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Girl at service desk( dont remember her name, maybe Kimberly)
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Jul 01, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 01, 2021

Very easy to deal with, no pressure at all, good experience More

by REFERMOCHANIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge,Brandon,and Brandon
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Jul 01, 2021 -

Sunset Kia of Auburn responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 01, 2021

Best car buying experience I’ve ever had. From sales to finance to the devise department, the customer service has been wonderful. More

by ASHAVIES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Reese, sales manager, Justin, Shimmy
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Jul 01, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Sunset Kia of Auburn are glad to have you as a customer. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

June 30, 2021

The sales man John was very helpful and knowledgeable while talking about the cars More

by KARLAZIMMERS.BCD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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Jul 01, 2021 -

Sunset Kia of Auburn responded

Karla, thank you for your kind words for John. Your feedback and rating mean a lot to us. We're glad he was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

June 30, 2021

They were thorough in their explanations and took time to answer any questions. Very courteous and the free shuttle service was top notch and made the visit ultra convenient. More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
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Jul 01, 2021 -

Sunset Kia of Auburn responded

Rhonda, we appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

June 29, 2021

Each of our 3 scheduled maintenance checks were forced to be rescheduled due to “computer issues”. Because of this last reschedule my wife had to take our two kids in there on a super hot day and wait. Then, More

by Anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
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Jul 16, 2021 -

Sunset Kia of Auburn responded

Providing a positive service experience is our top priority. We appreciate you being willing to provide us with this feedback. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Please email us at wecare@sunsetautofamily.com

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