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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

July 13, 2021

It was nice to have business with them. Everyone is polite and helpful. Car collection is best in the city. I would say state. Nice More

by Anurag Kumar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devante
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Jul 13, 2021 -

Sunset Kia of Auburn responded

Anurag, We are very happy to hear Devante and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 13, 2021

Very prompt and hospitable. Even accommodated me arriving 30 minutes early for my appointment. My granddaughter left her snack in the car and Shamila went to get it for her More

by Sandi92167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shamila
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Jul 13, 2021 -

Sunset Kia of Auburn responded

Sandi, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shamila met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 13, 2021

As always there very professional and caring. Always honest with no double talk. They definitely make it easy from start to finish. There highly recommended More

by HANCOCK.ROBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
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Jul 14, 2021 -

Sunset Kia of Auburn responded

Thank you, Robert! It's wonderful to hear that our team has provided you with such excellent customer service. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 12, 2021

Did not put mileage signage in window for next oil change. It is what reminds us of next oil change . No idea when next is due. More

by rcarlmas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
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Jul 29, 2021 -

Sunset Kia of Auburn responded

We're sorry to hear that your experience fell below our high standards for customer satisfaction. Unfortunately, we're unable to match you up with an existing customer profile in our system based on your name or the information in your post. Could you please e-mail your VIN or phone number or any other name that the vehicle might be under to wecare@sunsetautofamily.com, as well as any additional details or questions you had about your visit? Your feedback is important to us, and we would like to let you know when you're due for your next oil change as soon as possible.

July 11, 2021

I've been coming here for years, but this time it took three hours for oil change, cabin air filter and new wipers. Seemed extreme. Dean was nice and kept me informed for the most part. I made the appoint More

by Soul_Hamster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
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July 10, 2021

Amazing, friendly, welcoming staff. The atmosphere was very warm. I appreciate the determination and persistence in finding me a car, and helping me get the best rate!!! More

by Gomez917
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Gunter
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Jul 10, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that our team could find you the right car at an excellent rate. Please let us know if there's anything else we can do for you! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 10, 2021

All of the staff was friendly, answered my questions and had my vehicle done in the amount of time that was given to me. Thank you. More

by LMOE7789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Report | Print
Jul 12, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 08, 2021

Service center is nice and efficient. I would just recommend keeping track of the TV so that it isn't just constantly playing daytime soaps. More

by Threedee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
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Jul 09, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and appreciate knowing you find our service department to be efficient and our staff friendly. Our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 08, 2021

Top notch service! Would definitely buy here again. Car was delivered clean and the process was fast and easy! Great car buying experience from Sunset Kia More

by Addictedtoshoes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman, Christian, Brandon
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Jul 09, 2021 -

Sunset Kia of Auburn responded

It's fantastic to hear that we provided you with great customer service during your car purchase and the process was fast and easy! We truly appreciate the opportunity to do business with you. Thanks for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 08, 2021

I was very pleased with my oil change they took me in as a walk-in and it didn't take them very long at all to change my oil More

by CHUD1820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall, shermot
Report | Print
Jul 09, 2021 -

Sunset Kia of Auburn responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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