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Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

July 16, 2021

I was very happy with the service they provided. I would definitely take my car back to them.They seem to be honest and I like that. Dean was very helpful and pleasant to work with. More

by phyllsea
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean
Jul 17, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words for Dean, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 16, 2021

I was happy with my experience at this particular location because I brought my car because of a problem. They kept my car for over a week without keeping us updated. They were not working on our dur More

by Tia73312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can not remember
Aug 03, 2021 -

Sunset Kia of Auburn responded

We're sorry to hear that your experience fell below our high standards for customer satisfaction. Unfortunately, we're unable to match you up with an existing customer profile in our system based on your name or the information in your post. Could you please e-mail your VIN or phone number or any other name that the vehicle might be under to wecare@sunsetautofamily.com, as well as any additional details or questions you had about your visit? Your feedback is important to us.

July 15, 2021

I had done research into purchasing a new vehicle. I wanted a reliable and dependable vehicle in my budget. I found a 2021 forte that checked all my boxes at Sunset Kia of Auburn. I have driven it for a More

by NOAHSTUCKART
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Jul 15, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to leave us a review, Noah! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We hope you & your companion continue to enjoy your new Forte! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 15, 2021

A great buying experience! No pressure, and hassle free. First time at a dealership that took less than an hour and a half. Highly recommend More

by Outreachbob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Riehl
Jul 15, 2021 -

Sunset Kia of Auburn responded

Thanks for your review, Bob! Customer service is always our number one priority, and we're happy to hear that we met your expectations in a timely manner. Thank you for choosing Sunset Kia of Auburn--we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 15, 2021

Great dealership, super friendly employees, went above and beyond with getting me familiar with my new vehicle. Love the car. Will be back. Highly recommend. More

by SIERRASTULL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Jul 15, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 15, 2021

Customer service was good and my wait time was shorter than original estimate. The customer wait area could be improved by adding comfortable chairs and a table. More

by Rosie Velez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 15, 2021 -

Sunset Kia of Auburn responded

Rosie, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 14, 2021

Friendly and quick, the customer care was excellent. Facility was clean and quiet. I look forward to come back for my car’s 30,000 service. More

by robejbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 14, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 14, 2021

Oil change was less than an hour and the car wash was very convenient because they had us go the the Elephant touchless car wash More

by vanthonlen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
Jul 14, 2021 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad Dean was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 14, 2021

Always a pleasant experience coming to this dealer to have my car serviced. Jennifer is always professional and helpful. The gentleman that helps guide you, I forgot his name, is always so kind and profe More

by gombio.marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 14, 2021 -

Sunset Kia of Auburn responded

Marc, Jennifer and our team appreciate your business and we look forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 14, 2021

Thank you! Excellent service. Friendly staff.Thank you, Thank you! Excellent service. Friendly staff. Thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, than More

by therine_deguzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
Jul 14, 2021 -

Sunset Kia of Auburn responded

Therine, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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