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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

July 25, 2021

Thank you Cindy Matthews for such excellent services in setting the appointment and taking really good care of our vehicle. We are very satisfied with the services at Sunset Kia and looking forward to futu More

by LMFAGAFA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Matthews
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Jul 25, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and Cindy and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 24, 2021

The service department hold my car for 1 month to fix engine coolant leak problem. They don’t care if you need your car or not. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenifer
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Aug 11, 2021 -

Sunset Kia of Auburn responded

We're sorry to hear that your experience fell below our high standards for customer satisfaction. Unfortunately, we're unable to match you up with an existing customer profile in our system based on your name or the information in your post. Could you please e-mail your VIN or phone number or any other name that the vehicle might be under to wecare@sunsetautofamily.com, as well as any additional details or questions you had about your visit? Your feedback is important to us.

July 23, 2021

Fast and helpful; customer service has always been consistent since we first bought our car. Everyone is friendly and helpful. We hope this continues in all future appointments More

by dmbaylon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
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Jul 23, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 23, 2021

Jennifer Gordon is fantastic in the service department. I set my service appointments for my car every time with her 💯. She's the best and will keep bringing my car to your location More

by linnette.gonzales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Report | Print
Jul 23, 2021 -

Sunset Kia of Auburn responded

We appreciate your fantastic feedback and five-star rating, Linnette. We're glad to hear that Jennifer was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 22, 2021

Out for the almighty buck like most businesses now a day. Got rid of the good employees when new owners took over and eliminated customer friendly perks More

by mooredified1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dale s
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Aug 08, 2021 -

Sunset Kia of Auburn responded

We're sorry to hear that your experience fell below our high standards for customer satisfaction. We appreciate you bringing it to our attention, and we hope to connect with you soon to discuss this in more detail.

July 22, 2021

The staff that worked with me were awesome to work with , definitely would come again or refer a friend , happy with my deal I got More

by Honda Accord
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 23, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 21, 2021

very friendly and very nice people but not willing to make any special deals. if you want a discount don’t go here. would not budge on price or add any extras. More

by lisafarrar10@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
patrick
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Jul 21, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us, Lisa. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 20, 2021

They went out of their way to get me in the car I wanted paying what I wanted. And getting the best deal on the car I was trading. More

by is1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Gunter
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Jul 21, 2021 -

Sunset Kia of Auburn responded

Thank you for your feedback on your recent visit to Sunset Kia of Auburn. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 19, 2021

Your service advisors are great! Our car is usually done before the promised time. We would recommend Sunset Kia to anyone looking for a car or service. More

by SINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Jul 20, 2021 -

Sunset Kia of Auburn responded

Thank you for your kind words for our service team. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 18, 2021

I love going to this dealership. They are very welcoming every time I go there. Very helpful while on the phone and in person. Thank you More

by CMCLVR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
Report | Print
Jul 19, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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