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Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

August 06, 2021

The customer service is outstanding. They are always friendly, positive and efficient. They are really fast at getting me taken care of and I appreciate that. More

by SJ77105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 07, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

August 05, 2021

I appreciate how considerate the people are and how they keep me updated on issues with my vehicle. The service is done in a timely manner and I appreciate that More

by Braxtongloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemariah Motte
Aug 05, 2021 -

Sunset Kia of Auburn responded

Thank you, Gloria, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

August 05, 2021

Always very professional and do a great job of communicating with us about what they are doing and why they are going to do it. More

by MIKESEITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Aug 05, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your review, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

August 05, 2021

When my husband and I visit the Kia Auburn, we Just looking and check my favorite vehicle. but we end up buying it. Because the dealership they we're doing great on their job. they assist us right away More

by eloisahipolito
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 05, 2021 -

Sunset Kia of Auburn responded

Thank you so much for this wonderful feedback for our team! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

August 04, 2021

Apt at 9:00a Mon Car completed 2:00p Ties. In fairness dealership called Mon afternoon before 4:30p to order 2 new tires which we agreed to but did not expect to be put at bottom of list on Tues. Expecte More

by julieannjackson61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
August 03, 2021

They have a Good customer service and a friendly sales team. They helped to navigate through the car details well and make a purchase successfully. More

by Rushin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 03, 2021 -

Sunset Kia of Auburn responded

Thanks for your feedback on your recent visit to Sunset Kia of Auburn. I'm glad to hear that we were able to help navigate you through a successful vehicle purchase! We hope you will continue to enjoy your new vehicle! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

August 03, 2021

Exceptional service. Would definitely recommend Sunset to any body . Thanks for the all the help in buying my first new car with no hassles . T More

by JEANNAIRISH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil was the guy that helped mostly. Think the other person that helped us Gordy. All were very very helpful.
Aug 03, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to Paul and hear our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

August 03, 2021

Everyone was very nice. Jordan was very patient with me and didn’t rush me to make a decision. I feel good with the service provided. Custom for life. More

by JELEY29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 04, 2021 -

Sunset Kia of Auburn responded

It's fantastic to hear that Jordan provided you with great customer service and did not rush you into a decision! We truly appreciate the opportunity to do business with you. Thanks for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

August 03, 2021

I was charged for a part and when it came in they were to service my car. Part never came in had to come back twice before I got a refund Now I have to pay for another inspection and find a new mechanic to d More

by Pearson.shannonjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer, Justin
Aug 20, 2021 -

Sunset Kia of Auburn responded

Shannon, First of all, thank you for the kind words about our staff! That said, we're sorry that your visit with us didn't live up to our high standards for customer satisfaction. However, we are concerned that we might have had a communication breakdown at some point during our business together. Our service manager is currently trying to reach out to you via phone in order to get you the part you need in a timely manner. If you're having troubles connecting with him or if you have any other questions or concerns, please don't hesitate to contact us at wecare@sunsetautofamily.com. Please email us at wecare@sunsetautofamily.com

August 02, 2021

I wasnt able to get the car i wanted just yet, but Devante and Pat really helped me get into something else and it was just as good! They are very friendly and understanding. Also big thanks to eddy f More

by shaliyah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devante. Pat
Aug 02, 2021 -

Sunset Kia of Auburn responded

Shaliyah, Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad Devante and Pat were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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