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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 848 reviews

October 07, 2021

Reliable good service. I have been going here for the life of my KIA. My go to people. Thank you so much. More

by R.K.NORTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Most of the employees.
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Oct 07, 2021 -

Sunset Kia of Auburn responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 07, 2021

I came in needing oil change, tire replacement and alignment on my 2019 Kia Stinger. I didn’t have an appointment and they were able to get everything done that same day! I have staggered wheels on my More

by hommmza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name, sorry
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Oct 08, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team, Eddie. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 06, 2021

Service was done promptly and done sooner then quoted. Service dept guy was friendly and answered all my questions and explained all what was done to my vehicle. More

by cathy0231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Oct 07, 2021 -

Sunset Kia of Auburn responded

Cathy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 06, 2021

This is my second Kia.from you guys Very helpful and great to work with. Definitely recommend More

by DBLISS7734
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
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Oct 07, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that Nate had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 05, 2021

This is a really great dealer ship to come and get your car fixed with excellent service! More

by NAJARAEPLUNKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan
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Oct 05, 2021 -

Sunset Kia of Auburn responded

We appreciate your business, Morgan and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 04, 2021

Very helpful and understanding. Explained everything that needed to done. Nice and clean, great experience. More

by Shawanap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
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Oct 05, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 02, 2021

Been the best customer care I have ever had at à dealership.I always recommend Sunset Kia. More

by undersea_angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
She Mariah Motte
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Oct 03, 2021 -

Sunset Kia of Auburn responded

Angel, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 30, 2021

It took almost 2 months to get my car back from the shop. When I finally Got my car back, it came back with problems and had to take it back to get it fixed. I am very unsatisfied with the service I had and More

by BRYNNE.THOMPSON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shimmy
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Oct 18, 2021 -

Sunset Kia of Auburn responded

Brynne, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please email us at wecare@sunsetautofamily.com

September 30, 2021

Mrs. Gordon Always nice and helpful she always answers my questions and gets all the estimates I request. More

by TITASUNSHINE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs.Gordon
Report | Print
Sep 30, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! Mrs. Gordan and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 30, 2021

They are great to work with, I showed up without an appointment they helped be and fixed my head light they did not turn me away. They were awesome More

by cindysell4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember name
Report | Print
Sep 30, 2021 -

Sunset Kia of Auburn responded

Cindy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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