Sunset Kia of Auburn

Sunset Kia of AUBURN you were a disappointment !!! LEAVING OUT INFORMATION TO GET MONEY IS JUST MALICIOUS!! CUSTOMERS HAVE A RIGHT TO KNOW ANY REGULATION CHANGES ABOUT ANYTHING THAT CONCERNS THE CAR T LEAVING OUT INFORMATION TO GET MONEY IS JUST MALICIOUS!! CUSTOMERS HAVE A RIGHT TO KNOW ANY REGULATION CHANGES ABOUT ANYTHING THAT CONCERNS THE CAR THEY ARE ABOUT TO BUY OR HAVE BOUGHT! ! ***BRADY *** u got very rude and nasty as sales agent and unfortunately you get 0 stars for job poorly done !! I dont understand why he left out information about rules changes about my car getting tinted .After you guys put the wrong tint on my car now u come around and change the info that you want to provide to me .Sales and service department admitted to leaving out this info b4 i gave up my car for the service after asking multiple questions about the service! .** BE CAREFUL B4 U BUY ANY CAR FROM SUNSET KIA AUBURN . Not from Brady for that matter !Make sure they provide all the information about warranties , **OFFERED TINT** ( RULES AND REGULATION CHANGES ) , Factory warranty ( what it covers n have it on paperwork ), Lifetime oil changes (make sure its on paperwork ), DO NOT BELIEVE WORD OF MOUTH ESPECIALLY NOT FROM BRADY !! if he says your insurance will go down since you have a neWer car with more saftey features LIES!!! call your insurance company and ask b4 buying the car i learnt the hard way after BRADY LIED THAT MY INSURANCE WOULD DROP !!!! PROVIDING WRONGFUL INFORMATION TO CUSTOMERS SHOULD HAVE CONSEQUENCES AND ITS NOT ACCEPTABLE The amount of misinformation i have had from this company and it agents is unbelievable !!! DISGRACE INSHORT GET YOUR CAR FROM SOMEWHERE ELSE NOT SUNSET !!!! ***BOUGHT MY 2015 KIA OPTIMA AND GUESS WHAT THE PASSENGER SPEAKER STOPPED WORKING WITHIN THE 1ST MONTH AND OFCOURSE THEY REFUSED TO FIX IT ! WARRANTY RULES CHANGED WHEN I NEEDED IT FIXED !. WOW THEY EVEN SELL WRECKED CARS !! DISAPPOINTED!! More

I just love Jennifer she’s the best, she does her job with integrity. Kia service center is lucky to have her with integrity. Kia service center is lucky to have her More

I have been through many car buying experiences and this was by far the best. Quick, non-pressured, personable, and they listened to what I needed and was able to work with me. Great team and the dealership was by far the best. Quick, non-pressured, personable, and they listened to what I needed and was able to work with me. Great team and the dealership mascot Luna was the cherry on top!! Thanks for the great service. More

Good customer service on always on time clean work strongly recommend this to my friends strongly recommend this to my friends More

Fast and professional -the team is ever willing to help .. The service fees are less than the other KIA dealerships. .. The service fees are less than the other KIA dealerships. More

The service was satisfactory only took about an hour to complete my service which was an oil change. Would have been nice to get a car wash along with the vacuum complete my service which was an oil change. Would have been nice to get a car wash along with the vacuum More

Brady is AMAZING. So knowledgeable, honest, open, helps you understand the numbers. I love him. you understand the numbers. I love him. More

Kendall at Sunset Kia, is so very helpful, and patient, very nice man. I am so thankful for Sunset, they are all very good very nice. Took care of me, my car needs, excellent. very nice man. I am so thankful for Sunset, they are all very good very nice. Took care of me, my car needs, excellent. More

The guys at the shop are always top notch and professional. I always feel my car is in the best hands and will receive the best care. My service advisors are always on point professional. I always feel my car is in the best hands and will receive the best care. My service advisors are always on point More

I had a question about my financing that was resolved in a short timeframe. I also like the right from the start video. a short timeframe. I also like the right from the start video. More