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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.0
851 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 851 reviews

October 28, 2021

Very helpful through whole process, especially with limited inventory due to COVID. Got in and out same day great staff More

by Xzavier20thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese, Brandon
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Oct 29, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to leave us a five-star rating! It has been a pleasure serving you, Xzavier. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new purchase, Xzavier! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 27, 2021

It was easy to get in and out. The service writer was prompt and professional and even the manager Justin recognized me and took time to say hello. Wouldn’t think of going anywhere else for my service. More

by Dougie64420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Oct 28, 2021 -

Sunset Kia of Auburn responded

Thank you, Dougie, for taking the time to leave us a five-star rating! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Please let us know if we can be of any further assitance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 27, 2021

Jennifer was amazingly helpful and kind. I love their oil service but am frustrated with how long it takes to get parts- more about shipping than Kia, but hard on customers. More

by kcwsharman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Oct 28, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We will be sure to share your compliments with Jennifer. We appreciate your business and look forward to serving you in the future. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 27, 2021

Very friendly staff. Willing to help us with finding perfect car for us. I would buy from here agajn More

by Unknown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Oct 28, 2021 -

Sunset Kia of Auburn responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 26, 2021

Great service - wished there was water available and a display with brochures on the Kia models in a rack in front waiting area More

by BLL.FISHMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not give their name
Report | Print
Oct 26, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 26, 2021

Great dealership, had my maintenance done here loved the atmosphere. Said they were going to vacuum my call which that never happened. More

by Davyrobinson61
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales rep. Excellent
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Oct 26, 2021 -

Sunset Kia of Auburn responded

Davy, Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 26, 2021

You guys were amazing thank you so so much for being so kind to me More

by HLKLYMMAN730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m bad with names but there were 5 people who I talked to and they all tocked
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Oct 26, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 26, 2021

Very friendly dealership clean and bright.Deanbehind Very friendly dealership clean and bright. Dean behind the counter was excellent.I was out quicker then I thought thanks More

by YBOKTWO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
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Oct 26, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us. Dean and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 24, 2021

I love this company Because staffs are so professional I love this company Because staffs are so professional and quick to help they make me comfortable when ever I go there to purchase a car I bought 3 More

by RESHMAKUMAR81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Oct 24, 2021 -

Sunset Kia of Auburn responded

Here at Sunset Kia of Auburn, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Oct 24, 2021 -

RESHMAKUMAR81 responded

Thank you Kia I’m so happy with my new car

October 23, 2021

There was a mixup with my appointment and Dean was nice enough to get me in. They serviced my car very quickly too! More

by 7CINDYS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Oct 24, 2021 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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