Back

Sunset Kia of Auburn

Auburn, WA

3.1
848 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
Contact Dealership

3401 Auburn Way N

Auburn, WA

98002

Directions

By Type

Showing 848 reviews

October 27, 2021

Very friendly staff. Willing to help us with finding perfect car for us. I would buy from here agajn More

by Unknown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 28, 2021 -

Sunset Kia of Auburn responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 26, 2021

Great service - wished there was water available and a display with brochures on the Kia models in a rack in front waiting area More

by BLL.FISHMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not give their name
Oct 26, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 26, 2021

Great dealership, had my maintenance done here loved the atmosphere. Said they were going to vacuum my call which that never happened. More

by Davyrobinson61
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales rep. Excellent
Oct 26, 2021 -

Sunset Kia of Auburn responded

Davy, Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 26, 2021

You guys were amazing thank you so so much for being so kind to me More

by HLKLYMMAN730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m bad with names but there were 5 people who I talked to and they all tocked
Oct 26, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 26, 2021

Very friendly dealership clean and bright.Deanbehind Very friendly dealership clean and bright. Dean behind the counter was excellent.I was out quicker then I thought thanks More

by YBOKTWO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Oct 26, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us. Dean and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 24, 2021

I love this company Because staffs are so professional I love this company Because staffs are so professional and quick to help they make me comfortable when ever I go there to purchase a car I bought 3 More

by RESHMAKUMAR81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Oct 24, 2021 -

Sunset Kia of Auburn responded

Here at Sunset Kia of Auburn, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Oct 24, 2021 -

RESHMAKUMAR81 responded

Thank you Kia I’m so happy with my new car

October 23, 2021

There was a mixup with my appointment and Dean was nice enough to get me in. They serviced my car very quickly too! More

by 7CINDYS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Oct 24, 2021 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 23, 2021

Always quick friendly service. Love my gal at check ins. Don't know her name. Short gal with rhinestone mask, first desk More

by Erbnab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Check in girl like I said
Oct 24, 2021 -

Sunset Kia of Auburn responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 22, 2021

Slow and poor customer service. I dropped my car off for an oil change at 10:45 am and was told it would be ready for pickup at 12:45. I used my lunch break to pick up my vehicle, and when I came up to the More

by TERESAREGALADO96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kendall
Nov 09, 2021 -

Sunset Kia of Auburn responded

Providing a positive experience is our top priority, Teresa, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please email us at wecare@sunsetautofamily.com

October 22, 2021

Was a pleasure to purchase this vehicle from you back in September of 2019. We moved to Montana in September of 2016 so when we were looking for a replacement for our 2013 Sorrento we knew that we were goin More

by JAN.JACK56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
Oct 24, 2021 -

Sunset Kia of Auburn responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

...
11
...