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Sunset Hills Subaru - St Louis
Sunset Hills, MO
450 Reviews
LOVE. It's Why We've Been Your Subaru Dealer For Over 40 Years
We want to thank you for taking time out of your car shopping to explore our website from all of us here at Sunset Hills Subaru. We've come a long way in our time as a part of the local business community in Webster Groves, Missouri, to our new, spacious facility as Sunset Hills Subaru.
We're committed to being the premier resource for Subaru sales and service to drivers all over Jefferson County, MO. And with so many drivers from all over nearby cities like St. Louis, Webster Groves, Kirkwood, Arnold MO, and Metro East IL shopping with us year after year, we remain as confident as ever in our ability to deliver the best Subaru shopping and service experience in St. Louis for years to come.
Sunset Hills Subaru, located at 10100 Watson Road in Sunset Hills is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the pre-owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 450 reviews
June 02, 2018
Sales??? Stopped by this dealership on 5 separate occasions , got out of my car walked around the lot and was surprised that not a single person came out to se Stopped by this dealership on 5 separate occasions , got out of my car walked around the lot and was surprised that not a single person came out to see if I was interested in a Subaru. Very odd given my experience with other dealers around town. More
by Humancapo
Employees Worked With
No one bothered to talk to me...
May 23, 2018
Great Outback purchase experience We were directed to WGS through Costco, and the dealership made the entire process as easy as could be. Highly recommended, and we will undoubtedly re We were directed to WGS through Costco, and the dealership made the entire process as easy as could be. Highly recommended, and we will undoubtedly return for our next car. More
by TandV
Employees Worked With
Bill Entrekin
March 29, 2018
Disappointed Scheduled a visit to test drive a used vehicle advertised online. Upon arrival was assigned a salesperson. Car was brought to the entrance for us. Car Scheduled a visit to test drive a used vehicle advertised online. Upon arrival was assigned a salesperson. Car was brought to the entrance for us. Car was filthy. Back seats were down. Rear area full of wood chips. A pair of tennis shoes lay on the floor. Muddy carpet, coffee spills on the council, and strong odor of spilled beer. Vehicle had an additional 1500 miles driven from posting online. Car drove well, deal was fair, could not get over the condition it was presented in. More
by Outback 2014
Employees Worked With
Stephanie Stinebaker
February 07, 2018
Customer for life We just purchased our 3rd Subaru from Webster Groves Subaru. All of the employees demonstrated exceptional customer care and continually checked on u We just purchased our 3rd Subaru from Webster Groves Subaru. All of the employees demonstrated exceptional customer care and continually checked on us while we were waiting for our sales rep. We didn't have an appointment and he was already waiting on someone else when we arrived. We are repeat customers with the same rep, too! More
by SubaruSatisfied
Employees Worked With
Sean Sullivan
February 01, 2018
looking for Subaru Forester Stephanie talked to us on the phone and met us at the dealership and answered all our questions and I had lots of questions. This is the kind of help Stephanie talked to us on the phone and met us at the dealership and answered all our questions and I had lots of questions. This is the kind of help I was looking for that you don't always get. It was a good experience and to me that is hard to find at a dealership now days.Thanks to Stephanie. More
by john a
Employees Worked With
Stephanie
January 17, 2018
Service is/was outstanding. I had taken my 2014 Cross Trek for service near my home with a complaint of a noise when turning left. They totally missed a serious issue. Went to We I had taken my 2014 Cross Trek for service near my home with a complaint of a noise when turning left. They totally missed a serious issue. Went to Webster Groves Subaru and they not only found the problem but gave me loaner car until my car was finished. More
by medzforu2
Employees Worked With
Lisa Gann and Service Manager that day
January 17, 2018
New Car Purchase Experience I had the pleasure of working with Raymond Johnson. One of the most knowledgeable, non pushy Salesman I've worked with. The dealership did not have t I had the pleasure of working with Raymond Johnson. One of the most knowledgeable, non pushy Salesman I've worked with. The dealership did not have the exact car I wanted, Raymond not only found one, he drove to Memphis and picked it up himself. Smooth, no hassle transaction from start to finish. Went over every detail of the car and functions before I left the dealership with several follow up calls. More
by medzforu2
Employees Worked With
Raymond Johnson
December 08, 2017
Great Experience! This is our ninth new car purchase and is by far the best experience we have had in a new car purchase. We are totally in love with our 2018 Crosstre This is our ninth new car purchase and is by far the best experience we have had in a new car purchase. We are totally in love with our 2018 Crosstrek and have every intention of this being our "forever" car, but if it turns out that we purchase another new car for whatever reason, I can say with all certainty, that it will be a Subaru and will be purchased at Webster Groves Subaru. Since our purchase three weeks ago, we had had numerous compliments on both the car and the color of the car. Just a few days ago and man approached me as I was getting into the car and asked if he could take a look at it. He said he had worked his whole life at Chrysler and had never seen such a good looking car. My 84 year old father is head over heels in love with the car and is desperately trying to talk my mother into trading their two Toyotas in for a Crosstrek. In just a few days I will be 60 years old and I have seriously never been more excited to get into a car and drive. It's just fun. Thanks Subaru! More
by dimonty
Employees Worked With
Sean Claussen
July 11, 2017
One of the worst dealership 's ever! Just came in for my 4th oil change on my Subaru. They moved my bags around and moved the back of my passenger seat all the way back onto my daughter's Just came in for my 4th oil change on my Subaru. They moved my bags around and moved the back of my passenger seat all the way back onto my daughter's car seat so as I came out to my car to leave the dealership my daughter couldn't get into her seat. Not kid friendly. Not friendly at all! More
by Rebekah Hunt
Employees Worked With
Didn't get names
June 20, 2017
Ripped off at service Brought my legacy in for airbag recall. When I picked it up, monitor and navigation system not working. Worked fine for previous 8 years that I owned Brought my legacy in for airbag recall. When I picked it up, monitor and navigation system not working. Worked fine for previous 8 years that I owned the car. They won't take responsibility for whatever they did to it. Stay clear of this sham operation! I can see why they only got a 2 star rating. Wish I would have checked out the reviews before I went there. More
by Ds1431
Employees Worked With
Lisa, Mike
