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Sunset Hills Subaru - St Louis
Sunset Hills, MO
443 Reviews
LOVE. It's Why We've Been Your Subaru Dealer For Over 40 Years
We want to thank you for taking time out of your car shopping to explore our website from all of us here at Sunset Hills Subaru. We've come a long way in our time as a part of the local business community in Webster Groves, Missouri, to our new, spacious facility as Sunset Hills Subaru.
We're committed to being the premier resource for Subaru sales and service to drivers all over Jefferson County, MO. And with so many drivers from all over nearby cities like St. Louis, Webster Groves, Kirkwood, Arnold MO, and Metro East IL shopping with us year after year, we remain as confident as ever in our ability to deliver the best Subaru shopping and service experience in St. Louis for years to come.
Sunset Hills Subaru, located at 10100 Watson Road in Sunset Hills is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the pre-owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 443 reviews
January 28, 2021
I have nothing but good things to say about Sunset Hills Subaru. Their new space is beautiful and everyone was so friendly. I especially liked being greeted at the door by Buddy (their mascot). Jim was my d Subaru. Their new space is beautiful and everyone was so friendly. I especially liked being greeted at the door by Buddy (their mascot). Jim was my dealer and he was such a pleasure to work with. I initially went in to "look" at a car and ended up driving it home. Jim made the process easy and painless. I would highly recommend anyone looking for a Subaru to Jim and Sunset Hills Subaru. More
by gretabug33
Employees Worked With
Adam Dicker, Jim Carpenter
November 13, 2020
We have been looking for a specific color combo for my daughter’s car. Jim was excellent with assisting me negotiate the purchase from TN. We travelled from TN and picked up vehicle w no issues. Many t daughter’s car. Jim was excellent with assisting me negotiate the purchase from TN. We travelled from TN and picked up vehicle w no issues. Many thanks!! More
by Kcoffer
Employees Worked With
Jim Carpenter
October 05, 2020
As soon as I walked in the door of the new car building (the used car is in a different building down the street...which is fine, I just didn’t know that), there were were maybe 3 or 4 people all gathered (the used car is in a different building down the street...which is fine, I just didn’t know that), there were were maybe 3 or 4 people all gathered together just to the left of the door talking as I walked in. Even the young lady who asked us what we were looking for was just sitting on a stool. If this was her “desk” because it is a small building, that is fine, but other people shouldn’t be gathered around her talking. Once I was directed to the Used Car (who a salesman happened to be standing right there) and I was allowed a test drive, I was told no negotiations were allowed...that “corporate” sets the price. Great if you are a person who likes that. Bad if you expect that, especially when the “fixed” price on a car had been lowered twice previously (on the car I was looking at). I know some dealers make a salesman ride with you and some don’t, but it was awkward, especially since this salesman was different than my original (who was off that day). In this age of coronavirus where masks and social distancing are important, these were not important to the new salesman...especially when riding in the car, but also in the building after the test drive. More
by raweber864
Employees Worked With
August 15, 2020
Jim was a pleasure to work with. No pressure whatsoever and he’s a very likable guy. I feel like financing drop the ball a bit and made it more difficult than it had to be, but in the end all was well. We’ and he’s a very likable guy. I feel like financing drop the ball a bit and made it more difficult than it had to be, but in the end all was well. We’re happy and feel like we got an excellent deal More
by Jshoults57
Employees Worked With
Jim Carpenter, Shay Hodzic
August 12, 2020
Jim was great! He was available on the scheduled appointment and ensured that all questioned were answered. Would recommend him to others looking to buy. appointment and ensured that all questioned were answered. Would recommend him to others looking to buy. More
by K
Employees Worked With
Jim Carpenter
July 26, 2020
I made one quick call to see if they had any cars that matched my description and I was told they did and I came in and met jim Carpenter who is very kind. I bought the car! matched my description and I was told they did and I came in and met jim Carpenter who is very kind. I bought the car! More
by Stanngirl34
Employees Worked With
Shaw Hodzic, Jim Carpenter
June 30, 2020
Great experience buying a used car over the internet. Honest description, easy process and all done in one day! Thanks for a wonderful vehicle that fit our budget! Honest description, easy process and all done in one day! Thanks for a wonderful vehicle that fit our budget! More
by JS18406
June 25, 2020
Stress-free buying experience Prices were quite fair, much better than other dealers' advertised prices that usually require haggling. Jim was helpful and accommodating while I t Prices were quite fair, much better than other dealers' advertised prices that usually require haggling. Jim was helpful and accommodating while I tried different cars over a span of a week or so, trying to find a good deal on a hatchback or SUV that had good MPG number and had a flat cargo area when backseat is down. Finally settled on a one-owner 2015 Prius. The back bumper needed a little repair, and the detail guy made it look new, matching the paint perectly. More
by mikebitz
Employees Worked With
Jim Carpenter
June 21, 2020
Jim was very helpful and accommodating. The detail and paint crew did an outstanding job. I look forward to using this dealership in the future. I would recommend to friends. paint crew did an outstanding job. I look forward to using this dealership in the future. I would recommend to friends. More
by lorihalker63
Employees Worked With
Jim Carpenter, Shay Hodzic
June 05, 2020
Salesman was real personable. Car is as described. Waited an hour to sign the papers on a cash deal. Had to call back to find out they were ordering the plates. an hour to sign the papers on a cash deal. Had to call back to find out they were ordering the plates. More
by steve.ericson
Employees Worked With
Jim Carpenter, Don Barker
