Sunset Hills Subaru - St Louis

I have been to Sunset Hills Subaru 3 times this month for different reasons and all 3 were best handled by "walking in" without an appointment because when I tried making an appointment online I was unable t different reasons and all 3 were best handled by "walking in" without an appointment because when I tried making an appointment online I was unable to complete the process. All 3 times took less than estimated time. (These included #1.-4 new tires, 2. replace fog light bulb and 3. Missouri state inspection) I always enjoy the Praline coffee while I wait. I appreciate all of the service crew, especially Jeff, Donavan, and James and find the texting of progress to be very efficient communication. This service dept. is DEFINITELY an improvement over the old one at Webster Groves Subaru. Thank you for taking such good care of me and my "Shadow"! More

Thorough service, excellent and skilled customer service, service manager available when needed. Good care overall. Nice waiting area too service manager available when needed. Good care overall. Nice waiting area too More

Great service , commitment to excellence and when you have a problem or concern they address it and make sure if for any reason they can’t fix the problem they tell you what needs to be done. have a problem or concern they address it and make sure if for any reason they can’t fix the problem they tell you what needs to be done. More

Much better Service department than a local competitor! One and done, all personnel seem to care. One and done, all personnel seem to care. More

The work was done in a timely manner and I was kept up to date. The service person was very personable. date. The service person was very personable. More

Everyone in the store very pleasant and helpful, glad to see that they didn’t dodge you if you had a question, super friendly and helpful see that they didn’t dodge you if you had a question, super friendly and helpful More

Excellent dealership and with their dogs moving around makes it more of family owned business makes it more of family owned business More

My wife and I have found the welcome and service we’ve received from Austin Lewis and Sabrina to be friendly and helpful in every way. Austin listened to what we were looking for in a new car and explain received from Austin Lewis and Sabrina to be friendly and helpful in every way. Austin listened to what we were looking for in a new car and explained the details on both the Forester and Outback and suggested we might find the Outback fit our needs better. He had us drive one, and we were convinced he was right. Both he and Sabrina demonstrated the technology features so that we’d be comfortable driving our new Outback. We also were satisfied with the reasonable price we received on our Outback. Our experience so far has been excellent! More

Sales staff are very knowledgeable and the facilities have plenty of amenities. The service group is fantastic and great to work with. have plenty of amenities. The service group is fantastic and great to work with. More

They are simply the best! So far I have had a great experience with Sunset Hills Subaru in their care and knowledge of my recent purchase of my very first Subaru, 2025 Foreste So far I have had a great experience with Sunset Hills Subaru in their care and knowledge of my recent purchase of my very first Subaru, 2025 Forester. More