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Sunset Ford - Service Center

Sumner, WA

3.8
480 Reviews

480 Reviews of Sunset Ford - Service Center

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October 31, 2020

I love Sunset Ford.. This is the second vehicle I've purchased from them. The buying experience is painless. I will refer Clay Young to anyone I know looking to purchase a vehicle. More

by PALAJEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Young
August 13, 2020

Melissa From Sunset ford called regarding sceduling my spray-in bedliner. She was very courteous and scheduling was easy and seamless. I have no criticisms regarding this particular transaction. More

by Old_p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
August 04, 2020

Don’t ever take yr car there for service. Unfriendly counter people I went to pickup truck. I paid that tossed keys to me on counter gave me invoice and didn’t even go over what they did went to start t More

by cabowabodean
Recommend Dealer
No
Employees Worked With
Front drdk
June 14, 2020

They always are so friendly and nice at Sunset. I made my appointment online and received a response and also a reminder and everything went really smooth and hassle free. More

by Teresa
Recommend Dealer
Yes
Employees Worked With
Jordan
June 06, 2020

Fast, friendly and most of all safe service. As always work quality second to none. Appreciate that they remained open even during the height of COVID 19. More

by Rtowers
Recommend Dealer
Yes
Employees Worked With
Kenny kenton
May 19, 2020

I was told my car would be disinfected and wiped down inside after service. This fid not occurr. Also my multi-point inspection print out was not included with my invoice. I am left to wonder if any s More

by lec9479
Recommend Dealer
Yes
Employees Worked With
Kenny Kincaid
March 31, 2020

I had very good experience with having my service done, in a timely manner! They had a good system in place to deal with this virus! Was very pleased! More

by beckykayd
Recommend Dealer
Yes
Employees Worked With
I hope I picked the right rep! I know his first name was Kevan, Kevan Carter
March 31, 2020

I want to thank Sunset Ford in Summer for the excellent service on my 2007 f150, during this difficult time and my family having a special needs child, they went above and beyond servicing my vehicle. From More

by unonad
Recommend Dealer
Yes
Employees Worked With
Mr. David Crawford
March 29, 2020

Had a problem with my lifetime oil change. Service Rep. question me that I needed to tell him the story of where I bought the F-150 . After that he had to verify I had the service. Sunset ford needs to get More

by Rphnative
Recommend Dealer
Yes
Employees Worked With
Austin Embody, Cormac Carroll, Craig Johnson, Joe Martinez, Kevan Carter, Kieran Fahnstrom, Matt Becker, Michael Adams, Rick Barrett, Rocky Hudson
March 05, 2020

It was easy and quick! It was a lot easier, no cashier involved! If I had any questions, the service advisor was right in front of me. I was out of their in less than 1 hour More

by Maenhouts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know her name. She was sitting on the right side of service desks!
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