481 Reviews of Sunset Ford - Service Center
The process, start to finish, was extremely easy with Tammy. Her communication and ability to problem solve unforeseen issues was great. Highly recommend working directly with her. Tammy. Her communication and ability to problem solve unforeseen issues was great. Highly recommend working directly with her. More
I like the service. It is fast and the work is done right. The people are very friendly and knowledgeable. I love my truck and will be a long time customer right. The people are very friendly and knowledgeable. I love my truck and will be a long time customer More
I was able to get an appointment right away for a oil change. The staff are very courteous & helpfully. The car courtesy was new to me, but otherwise ok. change. The staff are very courteous & helpfully. The car courtesy was new to me, but otherwise ok. More
I'm not much of a writer, so here it is in a nutshell. Wife had a problem with her 2018 Explorer and we had the vehicle towed to Sunset in Sumner. They found the problem and had her vehicle nutshell. Wife had a problem with her 2018 Explorer and we had the vehicle towed to Sunset in Sumner. They found the problem and had her vehicle back to her within two days Another example of great customer service. Thank you; Bud . More
Very easy drop off along with a prompt welcome and assistance made this a pleasurable experience. Work with completed within the timeframe given. Online scheduling was a breeze. assistance made this a pleasurable experience. Work with completed within the timeframe given. Online scheduling was a breeze. More
It was a long delay between when I asked for the service and when I got it. I very much liked the Lyft service to and from the dealership and my house and when I got it. I very much liked the Lyft service to and from the dealership and my house More
I've always been very satisfied with everyone's friendly attitude, willingness to answer questions or find the answer. The ladies in the service department are great. They manage the cold when those big d attitude, willingness to answer questions or find the answer. The ladies in the service department are great. They manage the cold when those big doors are open with dignity and a smile. That alone is something. There is always a smile and positive attitude! More