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Sunset Ford - Service Center

Sumner, WA

3.8
480 Reviews

480 Reviews of Sunset Ford - Service Center

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June 04, 2021

Scott was awesome! He got me checked in and kept me updated on my vehicle. He explained the work that was done and was a pleasure to work with! More

by pawamech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hummel
Jun 05, 2021 -

Sunset Ford responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, so it's great to hear that Scott was able to meet your needs. We will share your comments with him, and we look forward to working with you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 04, 2021

clean service department great service always prompt 👍 nice customer lounge lounge drive thru service check in and nicely stocked parts department. Service writer was very good and let me know what was More

by DLSHORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Witt
Jun 05, 2021 -

Sunset Ford responded

Thank you for taking the time to leave us a review! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Cameron was able to help you out. Please let us know if there's anything else we can do for you! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 04, 2021

Efficient, friendly, easy access. I’ll definitely return. My SUV was taken back on time and the work was finished on time. The staff are professional. A great experience. More

by JERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Jun 05, 2021 -

Sunset Ford responded

Thanks for your review, Jerry! We'll be sure to pass along your kind words to our staff. We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 03, 2021

Very professional service. I need to go a long way out of my way to get here, and I feel that it is worth it. I intend to keep coming down to the Sumner shop. Thanks for helping me keep my Fusion in good sha More

by andyh108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Jun 03, 2021 -

Sunset Ford responded

Andy, Thanks for sharing your thoughts about your service experience working with Tammy here at Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 03, 2021

The people at Sunset Ford really know how to take care of their customers. The Service Department is Top Notch, along with the sales and financial departments More

by DIVERWAYNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 03, 2021 -

Sunset Ford responded

Wayne, Thank you for choosing Sunset Ford, your feedback and rating mean a lot to us. We're glad our service team were able to help, and we hope to see you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 01, 2021

Your advisors are very Friendly and helpful personnel !! Cameron Witt was great 😊 Good service on car. I miss the car wash and vacuum that Riverside Ford provided More

by Gayle Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Witt
Jun 01, 2021 -

Sunset Ford responded

Gayle, Thank you for your very kind review. Cameron and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

May 30, 2021

I've been a customer for over 20 years. They have always I've been a customer for over 20 years. They have always provided excellent service. I would highly recommend them. I have referred several frien More

by steviecooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron in the service department
May 30, 2021 -

Sunset Ford responded

Thank you so much, Stevie, for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

May 30, 2021

Quick, friendly and professional. The facility is very clean and open. Getting both my vehicles worked at this site has been very fast and painless. More

by STELSHIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron W.
May 30, 2021 -

STELSHIRE responded

Thank you for your professionalism and care.

May 30, 2021

We always take our vehicles there when ever we need to get anything done to them. If we didn’t like the service then we wouldn’t keep coming back More

by BLEDSOENEVERLOSTFARM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
.Crystal
May 31, 2021 -

Sunset Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

May 29, 2021

The process, start to finish, was extremely easy with Tammy. Her communication and ability to problem solve unforeseen issues was great. Highly recommend working directly with her. More

by KEVINREDROCKRESURFACING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
May 30, 2021 -

Sunset Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and are happy to hear that your experience with Tammy was easy and efficient. We will share your comments with her and the rest of our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

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