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Sunset Ford - Service Center

Sumner, WA

3.8
480 Reviews

480 Reviews of Sunset Ford - Service Center

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April 06, 2024

This was my first visit to Sunset Ford and was impressed. They are very responsive to customer needs with great follow up. Very friendly staff. Convenient in and out for service. More

by Denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
January 12, 2024

I brought my low mile truck in for an oil change and it came back to me with an oil leak, so I took it to another shop and they said that someone loosened and removed bolts causing oil feed tube to leak fr More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
September 06, 2023

This was my first time at Sunset. Very impressed. I will definitely return. Thank you More

by drd878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
An young woman
August 21, 2023

I've purchased four cars in as many years from Sunset Ford, but my recent experience has left me extremely disappointed. During my last visit, they managed to scrap my bumper, which is an unacceptable le More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert W
March 16, 2023

Danny in service has been awesome I've had my 2022 Maverick Hybrid in for a couple things since my purchase at Sunset he goes out of his way to provide excellent service and stays in touch throughout More

by steveallanallman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny and the Hybrid Tech
November 08, 2022

very good experience. we liked the coverd entrance. al in all it was a good More

by rrcolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cant remember
July 21, 2022

I had an oil change and tire rotation. I was out in less than 45 minutes. More

by nelson-brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young woman
May 30, 2022

on time, answers to questions at facility post service, job done as ordered, call in for service questions not responded to More

by drommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Breanna, Dennis
April 07, 2022

I feel I paid a reasonable price for the truck. Free oil changes are much appreciated. More

by Steve Heidal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hummel
March 30, 2022

Honest experience but it took 3 weeks for my car to be seen after I brought it in. More

by john.siegmund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
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