481 Reviews of Sunset Ford - Service Center
This was my first visit to Sunset Ford and was impressed. They are very responsive to customer needs with great follow up. Very friendly staff. Convenient in and out for service. They are very responsive to customer needs with great follow up. Very friendly staff. Convenient in and out for service. More
I brought my low mile truck in for an oil change and it came back to me with an oil leak, so I took it to another shop and they said that someone loosened and removed bolts causing oil feed tube to leak fr came back to me with an oil leak, so I took it to another shop and they said that someone loosened and removed bolts causing oil feed tube to leak from the side of TIMC, I had to pay sunset 300.00 to diagnose a problem that did not exist until they had it in there shop. The damage to repair what they did cost me $1,413.97, I do not recommend this shop to anyone, and they will never get my business again. More
I've purchased four cars in as many years from Sunset Ford, but my recent experience has left me extremely disappointed. During my last visit, they managed to scrap my bumper, which is an unacceptable le Ford, but my recent experience has left me extremely disappointed. During my last visit, they managed to scrap my bumper, which is an unacceptable level of carelessness. Considering my loyalty as a repeat customer, I expected much better service. This incident has seriously undermined my confidence in their ability to handle even the most basic tasks correctly; as of yet they have failed to make things right. They will also delete reviews on Facebook More
Danny in service has been awesome I've had my 2022 Maverick Hybrid in for a couple things since my purchase at Sunset he goes out of his way to provide excellent service and stays in touch throughout Maverick Hybrid in for a couple things since my purchase at Sunset he goes out of his way to provide excellent service and stays in touch throughout the process he is the best service adviser I've ever dealt with. Thanks, Steve More