Sunset Ford - Service Center

Mike Sensmeyer does a GREAT job. He attends to my F150 as I would. Keeps me informed and updated. He attends to my F150 as I would. Keeps me informed and updated. More

The parts department is one of the best around. Competent professionals. The phone never rings forever like other dealers. Competent professionals. The phone never rings forever like other dealers. More

Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service. whole. 10 out of 10 would return for future service. More

Morgan was so helpful and nice. She made the whole process painless and easy. Memphis helped me with my rental and she was outstanding as well. They make a great team!!! She made the whole process painless and easy. Memphis helped me with my rental and she was outstanding as well. They make a great team!!! More

Customer service was excellent starting with the individual answering the phone. The service I received from Brett Mathis was beyond exceptional. Both times I received service at Sunset Ford, he w individual answering the phone. The service I received from Brett Mathis was beyond exceptional. Both times I received service at Sunset Ford, he was very attentive and showed excellent customer service. You have a great employee and ambassador for Sunset Ford. I know others were involved in the excellent service I received, but they were behind the scenes and deserve just as much praise. Thank you! More

Good service and was in and out in a very short time. Unfortunately had to wait almost a month to schedule it, but I guess that couldn't be helped given circumstances beyond the dealership's control. Unfortunately had to wait almost a month to schedule it, but I guess that couldn't be helped given circumstances beyond the dealership's control. More

Very pleasant and took care of me . Came to check on me in waiting room to see if ok. Came to check on me in waiting room to see if ok. More

I am writing to say how awesome Morgan Boyd-Keys is in the Sunset Ford Service department. I needed some work done on my older Ford Explorer recently and was hoping to have it finished and back so I could the Sunset Ford Service department. I needed some work done on my older Ford Explorer recently and was hoping to have it finished and back so I could drive it to my families Thanksgiving celebration in Ste. Genevieve. The day before Thanksgiving came and my Explorer was still being worked on, and a few minutes before they closed for the Holiday, Morgan Called me to tell me it was finished and could be picked up. I couldn't get to the dealership until after they closed that day and Morgan offered to stay late for me so I could pick up my truck. I REALY APPRECIATE her offering to stay late on the day before a Holiday, I'm sure she had plenty things that she wanted to do to prepare for the Holiday herself. But she waited for me to get there, and I was able to drive my Explorer to Thanksgiving the next day. THANK YOU, MORGAN!! You helped make the Holiday possible. :-) More

Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone. More

Great service and follow-up. Service was excellent. Like working with Brett Mathis, very knowledgeable. Service was excellent. Like working with Brett Mathis, very knowledgeable. More