Back

Sunset Ford - Service Center

St. Louis, MO

4.5
1,745 Reviews

1,745 Reviews of Sunset Ford - Service Center

Sort by
July 26, 2023

Great service and parts department. Thanks to Gary and Brett for the great work. I’ll be bado More

by Fordguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Sunset Ford responded

Thank you so much! Our team truly enjoyed working with you, and we wish you many happy, safe miles. See you next time!

July 26, 2023

Great service,but little long on tbe completion side. ..should not take 1 and a half for oil change. Especially since I had reservation for the oilchange..just saying. More

by DWAGNERDVD
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
Jul 27, 2023 -

Sunset Ford responded

We appreciate the feedback and hope to work with you again in the future!

July 26, 2023

Brett Mathes is the best. Got everything taken care of on time and no hassles. More

by PENNOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Sunset Ford responded

Thank you so much for sharing this with us! Our team truly enjoyed working with you, and we hope to see you again!

July 26, 2023

Great people, good service. Low pressure but bring to you an expert opinion and solid manufacturer recommendations on what should be done and when. More

by tackesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Sunset Ford responded

Thank you so much for the review and your business. Our team enjoyed having you here, and we hope to see you again!

July 26, 2023

It has quick fast service nice friendly service and takes good care of your car More

by Cortner4933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Conover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Memphis Brewington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Bernal, Morgan Boyd-Keys, Lucas Calcaterra, Michael DeWalle, Riley Chamberlain
Jul 27, 2023 -

Sunset Ford responded

Thank you so much! Our team appreciates you, and we will see you next time!

July 24, 2023

Good customer service repair clean, waiting room clean, was a happy environment to be in!was a happy environment to be in More

by Edward_Yoder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Boyd-Keys
Jul 25, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! We look forward to your next visit!

July 21, 2023

Was easy to schedule, wait for the device and experience exceptional service from all staff members. More

by KAYSMALL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team truly enjoyed working with you, and we are here for any future needs!

July 21, 2023

In the past it has been very good But ever since the pandemic it takes too long to get an appointment even for simple things like an oil change. More

by JLYONS1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Sunset Ford responded

We appreciate you sharing this with us! We are doing our best to have our customers taken care of in a timely manner, and we hope to have the chance to work with you again!

July 20, 2023

I called in January to see when I could get my recall taken care of they told me to call back in February. I called back in February they took my name and phone number and said they would contact me by J More

by ALISON222
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea, it was a dark haired girl with colorful tattoos.
Jul 21, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this with us and your business. Our team appreciated the chance to work with you, and we are here for any future needs!

July 20, 2023

The staff in the service department at Sunset Ford were friendly and very helpful with setting up and completing recall work on both of our vehicles. We especially liked utilizing the pick up/drop off ser More

by jsshawcross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jul 21, 2023 -

Sunset Ford responded

We appreciate your business and hope to have the chance to work with you again!

...
17
...