Sunset Ford - Service Center

Mike has been the one to help me 9/10 of the times I have been here. He is very knowledgable, amiable, fast, and professional with every visit. A few times, my unique questions stumped him, but he was honest been here. He is very knowledgable, amiable, fast, and professional with every visit. A few times, my unique questions stumped him, but he was honest and upfront about not knowing the answer. Not only would Mike tell me who could answer the questions, but personally walked with me to ensure I found the correct person, and most importantly, got the answer I needed. This may not seem like much, but at the end of the day, it is the small stuff like this that makes Mike stand out amongst others and earn my repeated business. More

Sunset Ford is great Ford dealership for new sales as well as service. Recent visit for service was handled by Lonnie, Danielle and technician Kevin. Excellent job by all three. Thanks for the profession well as service. Recent visit for service was handled by Lonnie, Danielle and technician Kevin. Excellent job by all three. Thanks for the professional job. More

Hello, My name is Lan Strauch. I brought my car into the body shop to have it looked at. I was introduced to Jonathon Dove, (JD) as he was the technician assigned to do the repair. He thoroughly described body shop to have it looked at. I was introduced to Jonathon Dove, (JD) as he was the technician assigned to do the repair. He thoroughly described why the repair was needed and also explained how it would be cared for. His customer service and knowledge of the issue was outstanding. More

I would highly suggest going to sunset ford and asking for Keith for any help you want. He is a very nice guy who has the patience to show you cars without making you feel forced to buy them. He also is v for Keith for any help you want. He is a very nice guy who has the patience to show you cars without making you feel forced to buy them. He also is very helpful for any work we need done to our cars and helping point us to the right place to go to get the help we need. 10/10 suggest Keith. Great service! More

Outstanding Michael is the epitome of what customer service is supposed to be. I could not be happier with the way he handled my situation. He took care of me wi Michael is the epitome of what customer service is supposed to be. I could not be happier with the way he handled my situation. He took care of me with outstanding communication. His friendliness, compassion and knowledge made my overall experience an 11 out of 10. Give that man a raise!!! More

Lonnie is great! I really enjoyed my experience interacting with Lonnie the other day. She was very friendly, easy to talk to, detail oriented, warm, and showed grea I really enjoyed my experience interacting with Lonnie the other day. She was very friendly, easy to talk to, detail oriented, warm, and showed great concern about getting my problem solved as quickly as possible. She has great customer service skills, and has me looking forward to my next visit. More

Thank you Lonnie Lonnie did a great job of working out the details with FordPass recently. She keeps the Customer informed about when the service will be completed an Lonnie did a great job of working out the details with FordPass recently. She keeps the Customer informed about when the service will be completed and explains everything very well. She has such a great attitude about her job and has a wonderful personality. Thanks Lonnie. More

Doug was very honest and straightforward throughout the entire process of repairing my F150. He was willing to (in my opinion) go above and beyond in helping me navigate a tricky situation. entire process of repairing my F150. He was willing to (in my opinion) go above and beyond in helping me navigate a tricky situation. More