Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,753 Reviews of Sunset Ford - Service Center
Sort by
November 01, 2020
Quick and friendly service. Service was completed on time and everything was fully explained right upfront. It was also helpful knowing what service was coming up for next. and everything was fully explained right upfront. It was also helpful knowing what service was coming up for next. More
by knldunk
Verified Customer
November 01, 2020
Great Customer service!!! Let me know what was going on with my vehicle every step of the way!! Went above and beyond!!!! I’ll keep coming back!!!! with my vehicle every step of the way!! Went above and beyond!!!! I’ll keep coming back!!!! More
by MMENCIN
October 31, 2020
It was a pleasure to deal with Sunset Ford. I was treated very well and everything was handled in a timely and professional manner. Thank you to everyone for helping to make this a pleasant experience. very well and everything was handled in a timely and professional manner. Thank you to everyone for helping to make this a pleasant experience. More
by CHRISTINE0525
October 30, 2020
Sunset had my vehicle for 3 days trying to solve the problem. They stayed in touch with me daily. Great work. Will use them again. problem. They stayed in touch with me daily. Great work. Will use them again. More
by DAVISLISA1261
Employees Worked With
October 30, 2020
Mike was great , he kept us updated the whole time, tithe service team did a great job . I would like to recommend mike and all of the techs that worked on my vehicle. Great customer service service team did a great job . I would like to recommend mike and all of the techs that worked on my vehicle. Great customer service More
by Bozz
Employees Worked With
October 30, 2020
Neal was very nice and helpful. Done timely. Notified when done.. All good! We will come back when our car tells us that it time. Thanks when done.. All good! We will come back when our car tells us that it time. Thanks More
by janmosblech1@gmail.com
Employees Worked With
October 30, 2020
The Sunset Ford service department was friendly and courteous. They also took the time to explain the process since it was my first time to the dealership. courteous. They also took the time to explain the process since it was my first time to the dealership. More
by KRIS_PERKINS0422
Employees Worked With
Michael Wilhite
October 30, 2020
Repair was fine. Missed request to check on wipers as noted on Wheels info card near gear shift When delivered by tow truck. Should have followed to direct info . Pick up was okay. Disappointed that I r noted on Wheels info card near gear shift When delivered by tow truck. Should have followed to direct info . Pick up was okay. Disappointed that I received no help unloading supplies in the rain & temp in the 40s as I have had in the past. with a cane is challenging enough as it is to move boxes I don’t know which Mike I dealt with- sorry. Enterprise check in went fine. More
by ALANA Kloehn
Employees Worked With
Don’t recall swale rep there should be an opt if unsure who.
October 29, 2020
Brett was friendly, quick and efficient. He told me all the possibilities that could be the problem and when he found out the actual cause of my problem he called to inform me and he was able to fix it qui the possibilities that could be the problem and when he found out the actual cause of my problem he called to inform me and he was able to fix it quickly. More
by Gary
October 28, 2020
Fast and efficient - thanks. The prompt service and phone call to discuss upcoming scheduled services was appreciated. Got exactly the service I asked for without trying to up sell. phone call to discuss upcoming scheduled services was appreciated. Got exactly the service I asked for without trying to up sell. More
by kirbykraft
Employees Worked With
Doug Fitzgerald, Doug Bauer
