Sunset Ford - Service Center

The service was excellent. No compliant at all. They kept me informed. They repaired my car in a timely manner. It just seems the labor charges were excessive No compliant at all. They kept me informed. They repaired my car in a timely manner. It just seems the labor charges were excessive More

took car in over 3 wks ago to put a under cover carriage on, less than wk later came off again (did put new clips on) service rep was to call next day with next step, been over 2 wks and no call back. very on, less than wk later came off again (did put new clips on) service rep was to call next day with next step, been over 2 wks and no call back. very disappointed. More

great people good dealership friendly goes above and beyound the service department got my truck out in a timely matter beyound the service department got my truck out in a timely matter More

Sunset Ford is the best Ford dealership in St. Louis and the only dealership I trust servicing my vehicles. Louis and the only dealership I trust servicing my vehicles. More

All parties involved (office and mech techs) were professional, informative and courteous and investigated all options on my vehicle. while waiting, was asked by several others in office if I had bee professional, informative and courteous and investigated all options on my vehicle. while waiting, was asked by several others in office if I had been helped/needed help: very in tune with customers More

Not a pleasant experience from two different service advisors, not at all looking out for the customer’s best interest l, and had to be reminded twice to place coupons that were mailed to me, in my name advisors, not at all looking out for the customer’s best interest l, and had to be reminded twice to place coupons that were mailed to me, in my name, to my house. I’ve purchased 5-6 vehicles from this location over the last 19 years and the service has gone completely downhill More

Was put on waiting list for 54 weeks. Once in, they didn’t fix the issue. Once in, they didn’t fix the issue. More

Shuttle service was excellent and greatly appreciated. Shuttle drivers were very courteous. Service was completed in due time. We have no complaints about anything. Thank you so much Shuttle drivers were very courteous. Service was completed in due time. We have no complaints about anything. Thank you so much More

Good service done in a friendly pleasant manner. Leah was so helpful & nice to do business with a nice person. I really appreciate the five point inspection done with the oil change. Leah was so helpful & nice to do business with a nice person. I really appreciate the five point inspection done with the oil change. More

After I finally got in waiting almost seven months the CS. Rep was very good and the work performed was done very well, and done earler than expected CS. Rep was very good and the work performed was done very well, and done earler than expected More