Sunset Ford - Service Center

Well organized, friendly, welcoming, professional, and respectful of customer’s time. Greeted by most every employee. Communication is effective. They also have follow through of their promises. Nice, str respectful of customer’s time. Greeted by most every employee. Communication is effective. They also have follow through of their promises. Nice, stress free experience. More

This was our first time to come in for routine service for our 2020 Edge. From the very beginning we felt welcomed and very well taken care of by Bob Edwards, no problems at all. He even gave us sugge for our 2020 Edge. From the very beginning we felt welcomed and very well taken care of by Bob Edwards, no problems at all. He even gave us suggestions on how to better use the navigation system on our vehicle. It was a very good experience, all the way around. Go Bob! More

Lonnie is always upfront and honest with cost and duration of appointment. She is nice, friendly and professional. She is someone you can trust. Thank you Lonnie! duration of appointment. She is nice, friendly and professional. She is someone you can trust. Thank you Lonnie! More

Brett took the time to listen to my concerns and find the problem with my wife's car. They fixed it quickly and us back on the road. We couldn't be happier. Would definitely recommend to anyone! problem with my wife's car. They fixed it quickly and us back on the road. We couldn't be happier. Would definitely recommend to anyone! More

Staff was super friendly! First time here for service was very impressed will definitely be back for future repairs!🙂 They fixed my car very quickly very impressed will definitely be back for future repairs!🙂 They fixed my car very quickly More

Great service. Have had all the service for our Escape done there and always been treated right. Had several different service writers and all have been great. done there and always been treated right. Had several different service writers and all have been great. More

N o t m u c h t o s a y — T h a n k s, Y o u d a b o m b! o m b! More

Neal was so kind and helpful! He took care of my recalls and made my car safe again! Thank you so much Neal!!! Much appreciated! and made my car safe again! Thank you so much Neal!!! Much appreciated! More

Brett Mathis is the reason I keep coming back. His service is amazing. Helpful with any questions and is prompt with returning calls and getting you car back. service is amazing. Helpful with any questions and is prompt with returning calls and getting you car back. More

I have not brought any of my vehicles to a dealer in a long time. But this has opened my eyes to the quality and value I can get for even an older vehicle long time. But this has opened my eyes to the quality and value I can get for even an older vehicle More