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Sunset Ford - Service Center

St. Louis, MO

4.5
1,745 Reviews

1,745 Reviews of Sunset Ford - Service Center

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August 29, 2023

Jordan, and the tech were courteous, knowledgeable, prompt,easy to ask questions. The guys were great ill be spreading the word about this mobile service! More

by ARENDALL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Sunset Ford responded

Thank you so much for the great review! We will see you next time!

August 26, 2023

the department was clean, service reps were friendly and efficient. I did not have to wait before I was taken, just walked in More

by MGCVEN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Fletcher
Aug 28, 2023 -

Sunset Ford responded

We appreciate the great review and your business! We hope to have the chance to work with you again!

August 25, 2023

I highly recommend Sunset Ford and Kevin and Michael Sensmeyer for all your service needs. Kevin and Michael were an absolute pleasure to work with and are always looking for ways to make things easier More

by David G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin (new associate), Michael Sensmeyer
Aug 28, 2023 -

Sunset Ford responded

Thank you so much for the recommendation and your business. Our team appreciates your business, and we will see you next time.

August 24, 2023

I entered my vin when I made my appointment for oil change online. When I showed up at my scheduled time, I was told to leave my vehicle on the employee lot and they would try to work it in. I was plan More

by Mweber63026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share your experience with us! Our team is here for any future needs, and we hope to see you again!

August 23, 2023

I would send evert body I no to you you are better then Sinclair ford in south county I would recommend your sale person tony More

by l.willyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Aug 24, 2023 -

Sunset Ford responded

Thank you so much for the great review and recommendation! Our team enjoyed working with you, and we are here for any future needs!

August 23, 2023

Whichever was in for a recall. Performed the same day. Asked if they could also reset the oil change warning, I think they forgot. More

by PARIANIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Sunset Ford responded

Thank you for the great review! We are here for any future needs and hope to see you soon!

August 22, 2023

Dropped truck off before they open for oil change and tire rotation they called and had my truck done and ready by eight o’clock after work they sent a curtesy car to come pick me up at work and take me More

by rebekah_eaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The driver that drive the curtsy car to pick me up
Aug 23, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team truly enjoyed working with you, and we are here for any future needs. See you next time!

August 19, 2023

Sunset ford is always top tier when it comes to servicing my vehicle, love the service department. More

by Morgan.keys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Polston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssia Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Memphis Brewington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Boyd-Keys
Aug 21, 2023 -

Sunset Ford responded

Thank you so much for sharing this! It was wonderful working with you, and we hope to see you again!

August 19, 2023

I was glad to find out about the mobile service. Jordan was a pleasure to deal with More

by Carolschwartze
Recommend Dealer
Yes
Employees Worked With
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Arendall
Aug 21, 2023 -

Sunset Ford responded

Thank you so much for the wonderful review and your business! We hope to have the opportunity to work with you again, and we will see you next time!

August 18, 2023

Disappointed in this visit. ..don't know if certain jobs were done in Works pkg or not More

by citygrandma5@att.net
Recommend Dealer
Yes
Employees Worked With
Leah
Aug 21, 2023 -

Sunset Ford responded

We are sorry that you were less than satisfied with your experience. If you would like to discuss further, you are welcome to reach out to me. - Justin Heutel, Fixed Operations Manager. 314-467-1101or jtheutel@sunsetford.com

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