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1,745 Reviews of Sunset Ford - Service Center
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November 18, 2023
The service was prompt and on time, and my vehicle was ready within 90 minutes. Good experience. ready within 90 minutes. Good experience. More
by ROSEWOODBREW
Verified CustomerEmployees Worked With
November 18, 2023
I’ve been to the service center a few times and I’m typically never greeted and stand around for a few minutes before someone offers to help me. They’re able to get me checked in and out quickly, but I typically never greeted and stand around for a few minutes before someone offers to help me. They’re able to get me checked in and out quickly, but I usually just wait until my name is called to pay for my service and leave. I’m still waiting for someone to call me back about getting some pieces replaced that have come off my car. If I knew of a closer dealership, I’d probably go there for service. More
by krystal
November 17, 2023
Won me over with their professionalism and genuine kindness. The issue I was having was complicated and Sunset went well out of their way to get me all set up. Even the kids enjoyed coming up! kindness. The issue I was having was complicated and Sunset went well out of their way to get me all set up. Even the kids enjoyed coming up! More
by AlansF150
Employees Worked With
Other Employees :
Danny Schwartz, Morgan Boyd-Keys, Lilyanna Dunn
November 17, 2023
When I called to check on the status of my car, I was told it was ready. I would have appreciated getting a call rather than having to check. told it was ready. I would have appreciated getting a call rather than having to check. More
by jschnurbusch
Employees Worked With
Morgan Boyd-Keys, Morgan Boyd-Keys
November 15, 2023
Wait time was entirely too long (4 weeks) & service manger Danny Schwartz has a bad attitude. manger Danny Schwartz has a bad attitude. More
by jpmcbride15
Employees Worked With
November 10, 2023
Another satisfied visit. Brett M determined what the problem was, and had it fixed fast. He also recommended a couple of things that needed to be done to save me from a future Brett M determined what the problem was, and had it fixed fast. He also recommended a couple of things that needed to be done to save me from a future visit. More
by Dave Kerperien
Employees Worked With
November 09, 2023
Brett at Sunset and his team do excellent work and great customer service. Would highly recommend. customer service. Would highly recommend. More
by INSOLENT_JESTER
Employees Worked With
October 30, 2023
Brett Mathis has always been easy to work with. He is well informed about service programs, recalls, and service bulletins that apply to my truck He is well informed about service programs, recalls, and service bulletins that apply to my truck More
by flatwater
Employees Worked With
October 25, 2023
I have been attempting for 2 days to get the spare tire down and I had recently purchased the truck and did not realize that I did not have the spare tire key to lower it. I had been given Marks name at S down and I had recently purchased the truck and did not realize that I did not have the spare tire key to lower it. I had been given Marks name at Sunset Ford and he could possibly help me. Made contact and he had access to a master set of keys for the lock. He was able to get the spare tire down and he even put the tire in the bed of the truck for me. That was awesome, I really appreciated all of his assistance that he gave me. It takes personnel like that to make a business successful. Again Thank You More
by JAGood207
Employees Worked With
