Sunset Ford of Waterloo

Happy Truck Owner I have found that buying a new car/truck has always been a rather stressful experience. Even though I knew I had to, I was not looking forward to thi I have found that buying a new car/truck has always been a rather stressful experience. Even though I knew I had to, I was not looking forward to this task. We have been looking for sometime now and when Truck Month got here I was sweating bullets. I knew the time had come to actually do this. I had met Jeff Bakken in a social setting prior to stopping at Sunset Ford so when my wife and I got there I already had someone I wanted to work with. He was great!!!!!! Very easy to work with. He searched the system for the right truck with all the options we were interested in even in the correct color combination. He turned the car buying experience into an exciting one. After the purchase, he has continued the excellent service by first explaining how all the systems worked and has gone out of his way to help us get the bed liner and bed cover we wanted. First rate service and I would definitely send people to him and Sunset. Thank for the experience. More

Pleasant Experience I have always been dreaded researching and dealing with salesmen and dealerships when purchasing a vehicle. However, Jerry Edwards made it a very info I have always been dreaded researching and dealing with salesmen and dealerships when purchasing a vehicle. However, Jerry Edwards made it a very informative and pleasant experience. He was friendly, straight-fprward and knowledgeable about the Ford Explorer we recently purchased. He took his time and was patient in providing information on the vehicle's options. The sales crew were very friendly and the showroom was clean and very presentable. Although, the vehicle we were interested in purchasing was not at the Waterloo dealership, Jerry drove to Sunset Hills to bring it over for us. Altogether, this experience helped to change our opinion of dealerships and salesmen. More

Liked them so much we bought another car from them! We just purchased our second vehicle from Sunset. Working with Mike Rich was a very easy process, and they treat you right! They stayed over an hour We just purchased our second vehicle from Sunset. Working with Mike Rich was a very easy process, and they treat you right! They stayed over an hour after closing to make sure we knew the car before driving it home. I highly recommend you go to Sunset to buy a car as it is an experience you'll actually like! More

Professional Staff Mike Rich and Brett Bergman are professional and easy to work with. Mike was always extremely responsive and prompt with replies and Brett took the t Mike Rich and Brett Bergman are professional and easy to work with. Mike was always extremely responsive and prompt with replies and Brett took the time to answer my questions and show me how to use all the features in my F150. After buying two vehicles from Sunset Waterloo, I feel like I can trust the dealership and will look to them for future purchases. More

Second F150 purchased from Brett Bergman Until I met Brett I had never had a pleasant car buying experience. It was always something I dreaded! Getting a new car/truck is something that shoul Until I met Brett I had never had a pleasant car buying experience. It was always something I dreaded! Getting a new car/truck is something that should be fun and exciting and Brett Bergman makes it that way. I appreciate his straight forward approach, his friendly demeanor and attention to detail. My most recent experience was just as good as my first time buying from Brett. I came into Sunset with the intentions of buying a cheaper truck. Not exactly what I wanted, but the price was right. I ended up leaving with the truck of my dreams and the price was right! Bret didn't push me to the truck I ended up purchasing, rather, he showed me all of my options and associated costs. I was able to make an easy decision and I could not be happier! I will be back for vehicle number 3. Thanks Brett! More

Great Experience George Schneider was very easy to work with and was very responsive. I didn't experience any of the high pressure sales tactics that I have had experi George Schneider was very easy to work with and was very responsive. I didn't experience any of the high pressure sales tactics that I have had experience with at other dealerships. I live an hour away from Waterloo, but George worked with me over the phone and via e-mail and made the transaction go through very easily. Mike Carr in Finance was also very easy going and had all the paperwork in order so the whole process went very smoothly. I will definitely give these guys a call when I need to buy my next new vehicle. More

They searched there inventory until I found what I needed I was looking for a good used truck and with researching George/dealer associate found one that was not listed or detailed yet and the deal was made i I was looking for a good used truck and with researching George/dealer associate found one that was not listed or detailed yet and the deal was made in a few hours after his crew checked out the truck and got a warranty qualified for the truck which I didn't expect. I would purchase at Sunset again. More

These guys are gonna take care of you Brett took good care of us with both our trade in and new car and I will be checking in with him and Sunset Ford of Waterloo again when it is time for Brett took good care of us with both our trade in and new car and I will be checking in with him and Sunset Ford of Waterloo again when it is time for the next one More

Great and easy experience My Escape was the second automobile I bought from Sunset Ford of Waterloo. I recommended them to my parents who also bought an Escape and I will buy My Escape was the second automobile I bought from Sunset Ford of Waterloo. I recommended them to my parents who also bought an Escape and I will buy my next automobile from Sunset Ford of Waterloo. It was a very pleasant and easy experience and everyone couldn't have been nicer and more accommodating. More

Love this Ford Dealer!! Three years ago, my husband and I purchased a 2012 Ford Fusion from Brett Bergman. We love that car and we were thinking about replacing our daughter' Three years ago, my husband and I purchased a 2012 Ford Fusion from Brett Bergman. We love that car and we were thinking about replacing our daughter's 2004 Explorer. My daughter loves that Fusion too! So we gave that car to her and decided to shop for a new car for me. We had such a great experience with our last purchase that we couldn't shop anywhere else! We test drove 4 different vehicles and decided the 2014 Escape fit our needs. Mike Rich and Brett made us a fair deal, including a decent tradein, so we bought the Escape. Mike Carr handled the paperwork like a pro. The service department is exceptional also. My husband also priced tires for his pickup truck and the price can't be beat! If you want friendly, courteous and honest guys, go to Sunset Ford, you won't be sorry!!! More