Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Jerry Edwards was the salesperson who helped us in purchasing a first car for our eldest son. The customer service was exceptional! Jerry made the whole experience very pleasant. purchasing a first car for our eldest son. The customer service was exceptional! Jerry made the whole experience very pleasant. More
My sales person was very knowledgeable in helping me choose my vehicle. He guided me through all the controls and how to operate my vehicle with the professional know how I expect from a dealership of h choose my vehicle. He guided me through all the controls and how to operate my vehicle with the professional know how I expect from a dealership of high quality. My overall experience at the dealership was great and I will recommend it as a place to buy a vehicle to my friends and family. Thank you John Beck More
This is the first time we did business with this dealership. Needless to say, we were very impressed. Everyone we worked with was very friendly and courteous. They took their time to answer all o dealership. Needless to say, we were very impressed. Everyone we worked with was very friendly and courteous. They took their time to answer all of our questions and informed us about the car so we could understand it. Seniors are not good with technology!! We would recommend this dealership to anyone that asks us. More
I helped my mother pick out a new car. Jerry Edwards was the salesman who helped us. He was very knowledgeable, and very patient while she sorted thru different models. He moved the cars into the service the salesman who helped us. He was very knowledgeable, and very patient while she sorted thru different models. He moved the cars into the service bay so she didn't have to walk as she is 83 years old. She was very pleased with the experience as was I. I would not hesitate to do future business at Sunset. More
This is the second car I have bought from Brett. He kept my budget in mind and worked very hard to make sure I drove off the lot in the car I wanted. He was prepared for all of my questions and answered ea my budget in mind and worked very hard to make sure I drove off the lot in the car I wanted. He was prepared for all of my questions and answered each one respectfully. He made this a fun experience for me. I would recommend Brett to anyone! More
The service was superb. Everyone was friendly, knowledgeable and will to help. They answered all of my questions, quick to return phone calls and offered timely, professional and efficient service knowledgeable and will to help. They answered all of my questions, quick to return phone calls and offered timely, professional and efficient service. I would love to make another purchase with Sunset Ford. I will not hesitate to refer them to all my relatives and friends. Thank you Sunset Ford. More
Everyone I talked to were friendly. They were eager to work with me and meet my goals in a new vehicle. I called first and talked with George. He was very friendly on the phone and made my decision to do work with me and meet my goals in a new vehicle. I called first and talked with George. He was very friendly on the phone and made my decision to do business with him easy. I had the opportunity to talk with the manager - Mike and he was very friendly as well. Mike in finance also made the buying experience easier. His knowledge in the extra products was great and what really helped is he knew what I wanted and what I didn't want and he was not pushy. More
The customer service was awesome, Jerry & Brett were great to work with in the purchase of our 2009 Ford Focus. Mike, the finance manager, helped through all the paperwork with our online financing pack great to work with in the purchase of our 2009 Ford Focus. Mike, the finance manager, helped through all the paperwork with our online financing package. Just an overall great experience, I will go there again for my next vehicle. More