Sunset Ford

Great customer service Michael Adams was the most professional sales rep I've ever done business with. Highly recommend Sunset Ford in Sumner. Go see Michael Adams for great Michael Adams was the most professional sales rep I've ever done business with. Highly recommend Sunset Ford in Sumner. Go see Michael Adams for great customer service. More

2000 EXPEDITION XLT AWD 5.4L SERVICE Needed to replace the intake manifold because left front manifold leaking of coolant so while that was being done I replaced the plugs, coils, thermos Needed to replace the intake manifold because left front manifold leaking of coolant so while that was being done I replaced the plugs, coils, thermostat, necessary gaskets, water pump, fuel filter, oil pressure sending unit, tranny service, radiator service. I purchased my own parts on Amazon and Sunset Ford installed them. I requested a Ford Master Tech to do all the work and my service advisor Madison made it happen. The truck was washed and the total for the labor/fluids was a little over $1500 dollars plus tax. I also had a small service credit of $30 dollars from a previous service in this shop. I used a shuttle to get me home and the driver picked me up when the truck was ready. It was a good experience. I called those “Ford service” clowns at Korum Ford and the service advisor there said he couldn’t quote me a price “because the computer to Ford was down”. HORSE DUNG. Further that turkey said he would call back with a quote BUT HE NEVER DID!! Korum Ford has no idea of FORD SERVICE like SUNSET FORD and I simply will NOT buy my next vehicle from Korum Ford in Puyallup. This was not the first time with Korum either. My girlfriend had a similar frustrating experience there (Korum) when she serviced her 2003 Ford Mustang as she was over charged for an extra hour of labor to install a new alternator and fresh battery. The Korum service manager did correct the bill after I raised heck on the phone but the Korum Ford service advisor that she dealt with tried to skin her alive and take advantage of her. BAD IDEA. NEVER KORUM. ONLY SUNSET. Seems Sunset Ford knows how to take care of clients AFTER the sale. More

Looking for a new car Justin worked with us to be able to get the car of our choice. This is my 2nd car from this dealer. I highly recommend them Justin worked with us to be able to get the car of our choice. This is my 2nd car from this dealer. I highly recommend them More

A Great & Friendly Dealership! From that time I got to the dealership till the time I left, everyone was friendly and professional. Stacy, my salesperson was fantastic. I would reco From that time I got to the dealership till the time I left, everyone was friendly and professional. Stacy, my salesperson was fantastic. I would recommend Sunset to anyone looking for a new or used vehicle. More

Great Service We bought our truck in Bremerton, service department is terrible the drive from Gig Harbor is worth it . We love the new car from Sunset Ford We bought our truck in Bremerton, service department is terrible the drive from Gig Harbor is worth it . We love the new car from Sunset Ford More

Service I called with a dead battery and was quickly taken care of in the same day. Always great service and prompt attention to customer needs! I called with a dead battery and was quickly taken care of in the same day. Always great service and prompt attention to customer needs! More

Great experience What a great experience we had at sunset Ford! Craig was great and worked with us to accomplish a deal that left both sides happy! I would highly reco What a great experience we had at sunset Ford! Craig was great and worked with us to accomplish a deal that left both sides happy! I would highly recommend shopping at sunset ford! More

Great to work with Great dealership to work with. Would definitely buy here again. Sales staff was great. Sales manager was easy to work with and finance department was Great dealership to work with. Would definitely buy here again. Sales staff was great. Sales manager was easy to work with and finance department was quick and straightforward with the deal. A+ More

Sunset Ford in Sumner, Wa Left “Borum Ford” after finding the truck I wanted. 17 F-150 in shadow black with STX Package. Took a chance and drove to Sunset Ford to see if they c Left “Borum Ford” after finding the truck I wanted. 17 F-150 in shadow black with STX Package. Took a chance and drove to Sunset Ford to see if they could give me a better deal. They didn’t have the truck I wanted. But instead of trying to sell me something else or a different color, Zack my sales guy said give him a couples hours to find one. Not only did they get one, I got a better deal on my trade in, more Ford rebates and free oil changes for life! It took them 2 hours to find one and they delivered! Thank you Sunset Ford! More

Service department is great we take all of our vehicles here to be serviced including our off brand cars, Desiree is the sevice advisor that helps us department is great we take all of our vehicles here to be serviced including our off brand cars, Desiree is the sevice advisor that helps us More