Sunset Ford

This was truly a great experience; Chris and Matt were superb at their job!! It all went much better than I ever thought it could. superb at their job!! It all went much better than I ever thought it could. More

I love Sunset Ford.. This is the second vehicle I've purchased from them. The buying experience is painless. I will refer Clay Young to anyone I know looking to purchase a vehicle. purchased from them. The buying experience is painless. I will refer Clay Young to anyone I know looking to purchase a vehicle. More

The sales staff and financial manger were professional and honest. They Exceeded our expectation and were willing to do anything to meet our request. We went in to buy 1 vehicle and ended up buying 2 ne and honest. They Exceeded our expectation and were willing to do anything to meet our request. We went in to buy 1 vehicle and ended up buying 2 new vehicles. Mr. Keegan Sorum send me a cold call email to see if I was still interested in a vehicle and I told him the specific vehicle I was looking for and he found it and I ended up purchasing it sight unseen. I have never bought a vehicle without first seeing and driving it. The staff made both vehicle transaction their priority, even on a Friday night. Thanks again!!! (“BZ” Mr. Sorum) More

Had to write a review for the great team at Sunset who made buying a new Ford Escape Hybrid a breeze! Started with Nicole Porter who worked with us by text to find the perfect car; to Tom Horne who took u made buying a new Ford Escape Hybrid a breeze! Started with Nicole Porter who worked with us by text to find the perfect car; to Tom Horne who took us for a test drive, honestly worked with us to come up with a good price, and walked us through all the car could do; to Austin in financing who surprised us by finding an even better rate for financing that we had walking in. Made the whole experience relatively painless, and we got the perfect vehicle for us. We’d recommend them in a heartbeat! More

Had a great day buying my new Escape. I would recommend them to my friends. Tom did a great job listening to what I wanted and helped me select the perfect vehicle. them to my friends. Tom did a great job listening to what I wanted and helped me select the perfect vehicle. More

Melissa From Sunset ford called regarding sceduling my spray-in bedliner. She was very courteous and scheduling was easy and seamless. I have no criticisms regarding this particular transaction. spray-in bedliner. She was very courteous and scheduling was easy and seamless. I have no criticisms regarding this particular transaction. More

Ordered a 2020 Mustang Convertible and although there was a mix-up at the factory all worked out. Sunset Ford made sure that I was taken care of and they were able to rush through my re-order. Over and abov a mix-up at the factory all worked out. Sunset Ford made sure that I was taken care of and they were able to rush through my re-order. Over and above what I expected! More

Don’t ever take yr car there for service. Unfriendly counter people I went to pickup truck. I paid that tossed keys to me on counter gave me invoice and didn’t even go over what they did went to start t counter people I went to pickup truck. I paid that tossed keys to me on counter gave me invoice and didn’t even go over what they did went to start truck battery dead. After 5600$ in repairs they told me it might be the batteries but they didn’t have any clue. Truck not washed or vacuum poop all over More

Tom Horne was the best. Very helpful and friendly. Best car purchase experience I have ever had. Go see them at Sunset Ford.in Sumner. car purchase experience I have ever had. Go see them at Sunset Ford.in Sumner. More

Bitter sweet. Friendly and kind when purchasing a vehicle however, have since had issues. Bought my vehicle with just under 5k, following week my car was in the service center for a sensor that was un calibr however, have since had issues. Bought my vehicle with just under 5k, following week my car was in the service center for a sensor that was un calibrated as well as feel of vibration in the wheel when at high speeds and breaking. Was put in a loaner vehicle for two weeks and was told nothing was wrong with my vehicle and they did not feel the vibration. Over the last couple months the vibration worsened so I took it directly to Acura and it turns out I was right. Two warped rotors! leaving me to pay for all four rotors to be resurfaced and an alignment. Also, ive asked ford multiple times to contact the previous owner of my vehicle for the original key to my car because I was only given one (driver 2 key) and they continue to ignore me about the issue, both service and sales department. I bought a $40k car through them, the least they could do was make sure i have a second key like EVERY new vehicle comes with. So instead I'll have to pay $460+ tax through acura. I won't be purchasing another vehicle through this dealership, nor will I refer anyone to them. More