Sunset Ford

Again, failure by the dealer, no communication.I Again, failure by the dealer, no communication. I understood that the truck was going to be on order, but also I worked that when the truck arrives Again, failure by the dealer, no communication. I understood that the truck was going to be on order, but also I worked that when the truck arrives, the dealer do all the extra work before I get the truck. I already made the first payment, no truck yet. Truck arrived last Friday, December 4th, and was told that I will get my truck by Tuesday, December 8th. Last communication was on Friday, December 4th and today, December 10th I still don't have the truck. What the xxxx? What else is going to happen with this Dealer? Why I keep getting screwed by the Dealer? Looking at the previous reviews, seems that I'm the one that's getting singled out. Why? With all the money I pay for my vehicles, I feel I'm getting treated like s**t. More

Great staff. Fast. Trustworthy. You need to take off the 25 word minimum here though if you want to get a completed survey I imagine. 25 word minimum here though if you want to get a completed survey I imagine. More

They were awesome! Everyone was extremely helpful especially Kegan!Kegan was extremely knowledgeable about the car we were interested in & he was so helpful. & polite especially Kegan!Kegan was extremely knowledgeable about the car we were interested in & he was so helpful. & polite More

Easiet best car buying experience I have ever had! Tom is a gem and continued to check in on me to make sure all of my needs were being met. Mike, I think that's his name gave me an amazing deal on the car! a gem and continued to check in on me to make sure all of my needs were being met. Mike, I think that's his name gave me an amazing deal on the car! The finance guy made signing fast and simple. Almost felt like royalty.. More

I highly recommend Sunset Ford. I worked with Aron Zampardo to find a new Ford Expedition. The process was smooth, informative, and overall enjoyable. The next time I am in the market for a new vehi Zampardo to find a new Ford Expedition. The process was smooth, informative, and overall enjoyable. The next time I am in the market for a new vehicle, I will be sure to call the folks at Sunset Ford. More

Sales people, finance, and other staff were very friendly and accommodating. We negotiated a deal that fit our needs and we are looking forward to a long relationship with Sunset Ford of Sumner. We are very and accommodating. We negotiated a deal that fit our needs and we are looking forward to a long relationship with Sunset Ford of Sumner. We are very pleased with our new vehicle. We would suggest more communication when circumstances change (such as covid-19 restrictions effecting service turn-around times) in order to keep us informed throughout the entire process for scheduling service. We could’ve picked up our vehicle sooner, rather than waiting 2 weeks after purchase. overall, we are very pleased. Thank you! More

We did not expect to purchase a car that day but things just work out. Everyone we worked with was so nice. We were not push into getting a truck but we did. The best car buying experiences. just work out. Everyone we worked with was so nice. We were not push into getting a truck but we did. The best car buying experiences. More

Great customer service. Love my car. Very satisfied with the service I was given. Would definitely recommend To my friends. We purchased three cars from them. the service I was given. Would definitely recommend To my friends. We purchased three cars from them. More

My wife and I had looked at a couple of dealerships with no luck , it was high mileage or no warranty at Sunset Ford we got the lifetime Powertrain warranty included . Great experience will but there again no luck , it was high mileage or no warranty at Sunset Ford we got the lifetime Powertrain warranty included . Great experience will but there again More

Dave bough was outstanding dealing with my purchase. The financial staff were very efficient. One of my easiest and happiest auto purchases all involved were very friendly financial staff were very efficient. One of my easiest and happiest auto purchases all involved were very friendly More