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Sunset Ford

Sumner, WA

3.6
871 Reviews
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6616 166th Ave E

Sumner, WA

98390

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Showing 871 reviews

March 09, 2021

Friendly staff. It was the best car experience I have had. They go the extra mile for you. We were contacted by Cory and told him what we were looking for. He found us a beautiful truck we just feel i More

by MELANIE and KADDIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory, Austin and Brian
Mar 09, 2021 -

Sunset Ford responded

Melanie and Kaddie, Thank you for taking the time to share your thoughts on working with Cory and our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

March 08, 2021

We liked the relaxed low pressure atmosphere of Sunset Ford. Everything was first class and clean. Our sales agent (Thomas Horne ) was excellent in explaining the buying process and the working features o More

by meltonml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Horne
Mar 08, 2021 -

Sunset Ford responded

Thank you for your business and this review. We're happy to hear Thomas and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new 2020 Fusion! We look forward to seeing you for your oil changes. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

March 07, 2021

Great expierience, Joey Brumley was great to work with a was the financing guy who's name is escaping me...will definitely come back again More

by DMCCORMICK22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Brumley
Mar 07, 2021 -

Sunset Ford responded

Thanks for sharing your thoughts about your experience working with Joey here at Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

March 06, 2021

Awesome buying experience, sales-lady Kim was very knowledgeable, with a pleasant, but no pressure style, which made us very comfortable in our buying adventure! More

by Reddog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, and Austin
Mar 07, 2021 -

Sunset Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Kim here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

March 04, 2021

I have been happy with every aspect of this dealership. Craig and Chris have been responsive to my needs in a vehicle, have purchased 3 vehicles in the last 2 years. My experience with the service departm More

by JENNYROGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Chris, Reese
Mar 04, 2021 -

Sunset Ford responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Sunset Ford are glad to have you as a customer, and we look forward to assisting you with any future automotive needs. Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

March 04, 2021

It was great working with Tom. Tom has excellent customer service skills. My unpleasant experience with the other sales rep. made me rate my overall experience as GOOD, instead of EXCELLENT. More

by Lucresia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 04, 2021 -

Sunset Ford responded

Congratulations on your new vehicle! We are so glad that Tom had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

March 03, 2021

Good so far. Waiting for sidesteps. Sales process was a bit slow, but overall very satisfied. Largest onsite supply of work trucks in the area. More

by Chip08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 03, 2021 -

Sunset Ford responded

Thank you, Chip! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Ford and congratulations on your new vehicle! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

February 23, 2021

Caesar was extremely pleasant to work with. I am very particular about the people I work with I will not tolerate any games I give them one chance to give me their best deal. If I don't like it I walk. N More

by SELLIOTT206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar
Feb 23, 2021 -

Sunset Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and hope you'll enjoy your new vehicle. Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

February 23, 2021

Doug was awesome. He wasn't pushy at all and made us feel comfortable. Only thing that I would like to have seen done better, would be knowing there wasn't a second key to the car before financing so I could More

by CHOWSKIGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Feb 23, 2021 -

Sunset Ford responded

Here at Sunset Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your honest feedback, and please don't hesitate to reach out if you need any further assistance! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

February 21, 2021

Dealership was clean and everyone there were very nice. Tom was excellent and helped us set up our new vehicle. Amazing dealership to buy from. More

by Baeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Horne
Feb 22, 2021 -

Sunset Ford responded

Thank you so much for your kind words for Tom, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle, Baeley! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

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