Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sunset Ford
Sumner, WA
875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 875 reviews
December 05, 2021
I just want to make it clear that John Kim is not responsible for my bad review. The issue with my window's was supposed to be resolved before I picked up the truck and when I asked about it I was to responsible for my bad review. The issue with my window's was supposed to be resolved before I picked up the truck and when I asked about it I was told I would get a call to schedule that service More
by ADRIANJRMENDIOLA
Verified CustomerEmployees Worked With
John kim
December 03, 2021
I had my tires rotated and they failed to make sure the tires were at the correct pressure. Also I was told my appointment would be one hour and it was over an hour and a half. tires were at the correct pressure. Also I was told my appointment would be one hour and it was over an hour and a half. More
by JHERCHOLD
Employees Worked With
I don’t remember
December 03, 2021
Easy to make an appointment in a timely manner. Wonderful, quick and professional service! Predicted wait time is always on time as well! Wonderful, quick and professional service! Predicted wait time is always on time as well! More
by jimmieshascholl
Employees Worked With
Austin and Scott
December 03, 2021
A good group of people who worked hard to make things happen. I worked with Caeser and let me tell you… he knows his stuff. You can’t go wrong with Caeser and the team at Sunset Ford! happen. I worked with Caeser and let me tell you… he knows his stuff. You can’t go wrong with Caeser and the team at Sunset Ford! More
by M.BIERNOTH
Employees Worked With
Caeser
December 02, 2021
I was told I would get certain things fixed and didn't. Scratch on my windshield and drivers side window will not go fully up do to weather guard. Then I was told I would receive a call back to schedule th Scratch on my windshield and drivers side window will not go fully up do to weather guard. Then I was told I would receive a call back to schedule those things and didn't get any. More
by ADRIANJRMENDIOLA
Employees Worked With
John kim
