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Sunset Ford

Sumner, WA

3.5
874 Reviews
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6616 166th Ave E

Sumner, WA

98390

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Showing 874 reviews

December 04, 2021

Everybody was very welcoming and knowledgeable. I would buy a car there again. Thanks Chandler More

by CHANDLER.RANDOLPH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Young, Chris Foss
December 03, 2021

Easy to make an appointment in a timely manner. Wonderful, quick and professional service! Predicted wait time is always on time as well! More

by jimmieshascholl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin and Scott
December 03, 2021

A good group of people who worked hard to make things happen. I worked with Caeser and let me tell you… he knows his stuff. You can’t go wrong with Caeser and the team at Sunset Ford! More

by M.BIERNOTH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caeser
December 03, 2021

Always helpful and flexible with our schedule, great coordination while the work was being done, no surprises, great integrity!! More

by smillar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy!!
December 03, 2021

I had my tires rotated and they failed to make sure the tires were at the correct pressure. Also I was told my appointment would be one hour and it was over an hour and a half. More

by JHERCHOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember
December 02, 2021

I was told I would get certain things fixed and didn't. Scratch on my windshield and drivers side window will not go fully up do to weather guard. Then I was told I would receive a call back to schedule th More

by ADRIANJRMENDIOLA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John kim
December 02, 2021

Service work is thorough and complete. Service Rep, Austin is very helpful and answered all our questions. More

by Telly Doak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin worked with us!
Dec 02, 2021 -

Sunset Ford responded

Telly, We appreciate your business, Austin and our team looks forward to serving you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

Dec 03, 2021 -

Telly Doak responded

Will definitely recommend Sunset Ford and your service department to our friends!

December 02, 2021

Worked hard to get me what I was looking for. Very happy with the service. More

by SLORD9680
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Chris
Dec 02, 2021 -

Sunset Ford responded

We are very happy to hear Jake and Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

December 01, 2021

Everyone was very helpful especially John Kim who was the salesman for my particular car. More

by FCTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
Dec 01, 2021 -

Sunset Ford responded

Here at Sunset Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with John, and it was a pleasure having you at the dealership. We appreciate your review! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

December 01, 2021

Sunset Ford is fast, knowledgeable and reliable. I would not take my vehicle anywhere else. More

by CHRISTINEJAMES049
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
Dec 01, 2021 -

Sunset Ford responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

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