Sunset Ford

Craig and Avery(I believe that's his name) were awesome! I got out of my old car and loan into a better one. Thanks I got out of my old car and loan into a better one. Thanks More

Friendly and didn’t feel pressured. Gave me a fair trade value and didn’t alter price or rebates. I would recommend to friends and family. value and didn’t alter price or rebates. I would recommend to friends and family. More

Craig Johnson is such an amazing salesman. He worked with my limits and anxiety. Ill go to him every time!! He helped me find the exact car for my needs and helped me get taken care of in a timely manner. Th my limits and anxiety. Ill go to him every time!! He helped me find the exact car for my needs and helped me get taken care of in a timely manner. Thank you!!! More

Great customer service, the sales guy was great and willing to accommodate to my schedule, Negotiations with final price of vehicle was pretty straightforward and smooth. Would definitely recommend peo willing to accommodate to my schedule, Negotiations with final price of vehicle was pretty straightforward and smooth. Would definitely recommend people here. More

Need to track when work on vehicle is finished better. Work was done but didn't call to inform. However, I understand this was a special case as it was work promised. Work was done but didn't call to inform. However, I understand this was a special case as it was work promised. More

Had $2800. Worth of service and still have a small coolent leak.... need to bring it back in 🙁 service said it was repaired but must have missed something coolent leak.... need to bring it back in 🙁 service said it was repaired but must have missed something More

Aron was my salesman. Very easy to work with, he made the buying experience very pleasurable. He took the time to explain the vehicle functions and answers questions. I will recommend him to friends lookin buying experience very pleasurable. He took the time to explain the vehicle functions and answers questions. I will recommend him to friends looking to purchase a vehicle. More

I had a pleasant buying experience for a 2018 F-150. I worked with a non-pressure salesman who readily answered on-line questions prior to my dealership visit. That made it so I would make a 50 mile driv worked with a non-pressure salesman who readily answered on-line questions prior to my dealership visit. That made it so I would make a 50 mile drive to see the truck in person and decide to purchase. I would consider purchasing from Sunset Ford in the future. More

Salesman and sales manager were great! The Finance and Service departments are in need of significant improvement. No communication from either of those departments following the transaction had to call Service departments are in need of significant improvement. No communication from either of those departments following the transaction had to call them to get any follow-up. Brand new 80k truck had a power folding mirror that didn’t work. The issue was called out during the test drive. Service had the vehicle twice now for 48 hour durations each time. Truck was returned and the issue still has not been solved. I was told service would follow-up when the heard back from Ford. Going on a week now and haven’t heard back. To be honest, service acts like they don’t even want your business. Once the mirror issue is resolved I will very likely find another dealer for future service needs. Should also mention, this wasn’t just me. I was there long enough and on a couple of occasions and watched how one of the service managers communicated with other customers. Well, at least I know it wasn’t just me. Definitely and opportunity for improvement. More

Fast, convenient service. What happened to complimentary car washes? That was a nice perk...just helped to soften the shock of the bill at times. car washes? That was a nice perk...just helped to soften the shock of the bill at times. More