Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Sunset Ford

Sumner, WA

Overview
Reviews
Vehicles
3.6
871 Reviews
Contact Dealership

6616 166th Ave E

Sumner, WA

98390

Directions

By Type

Showing 871 reviews

April 17, 2021

Excellent customer service, I really felt they took the time to help me with my needs, fast service, kept me informed along the way and my truck is good as new! Thank you Sunset Ford! More

by Kari H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Apr 18, 2021 -

Sunset Ford responded

Thank you for your very kind review, Kari. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at our dealership. Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 17, 2021

Very happy with the service, they were super busy and still had time to handle all my requests. Didn’t feel pressured to buy. Just real people wanting to talk about what you need. More

by james424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay, Austin
Report | Print
Apr 18, 2021 -

Sunset Ford responded

Thank you for choosing Sunset Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again, James! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 16, 2021

They always do a good job. This has been my dealer for 25 years. Before it was Sunset Ford, I knew most of the staff. More

by KANDVT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name.
Report | Print
Apr 18, 2021 -

Sunset Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Ford. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 16, 2021

Great customer service, provided a ride home while my car was being worked on. The cost I was quoted actually came out almost 50 dollars cheaper! More

by annekazinsky1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Apr 18, 2021 -

Sunset Ford responded

Thank you, Anne, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 16, 2021

Fantastic sales and finance people. Really great people. Easiest purchase we’ve made by far. John was able to find exactly what I was after quickly. More

by VICTORAM136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John kim
Report | Print
Apr 18, 2021 -

Sunset Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 16, 2021

This the 3rd or 4th time I have responded. Tom Horne is and excellent salesman, he did a excellent of representing your and my needs. More

by TLHOSELTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Horne, Matt
Report | Print
Apr 18, 2021 -

Sunset Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Sunset Ford! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 16, 2021

Caesar was an excellent sales person!! He patiently answered my questions and was personable and professional. Despite not initially not purchasing, I came back two months later and snagged a great n More

by HL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caesar
Report | Print
Apr 18, 2021 -

Sunset Ford responded

It's great to hear that Caesar and our sales team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Ford! Congratulations on your new vehicle! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 16, 2021

Prompt service got the car in at time of appointment. Answered my questions. Waiting room was comfortable with coffee available. Would bring my car back. More

by Lucky guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Apr 18, 2021 -

Sunset Ford responded

Thank you for your business and this review. We're happy to hear our team was able to accomodate you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 16, 2021

The service department was great. Got my truck in on schedule and out earlier than expected. Work quality appears to be good. Service manager was courteous and pleasant. More

by KODIAK2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Report | Print
Apr 18, 2021 -

Sunset Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 16, 2021

They are great, a little slow, would like a free loaner car. They are courteous and professional. I would receive Sunset Ford to a friend. More

by KATIEWRX.3454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden
Report | Print
Apr 18, 2021 -

Sunset Ford responded

Thank you, Katie, for sharing your thoughts about your experience with Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

1
...
55
56
57
...
88