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Sunset Ford
Sumner, WA
871 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 871 reviews
Verified Customer
April 23, 2021
My truck needed service, and there was also a recall to adjust a NOX setting. I brought it in, at the appointed time, and soon I had a text from the tech working on my truck. Everything was done and checke adjust a NOX setting. I brought it in, at the appointed time, and soon I had a text from the tech working on my truck. Everything was done and checked out. He did a good job, and I am a happy customer. More
by GMP175E9
Employees Worked With
Scott
April 22, 2021
Excellent service knowledge from Tom Horn.He knew what I Excellent service knowledge from Tom Horn. He knew what I need and found the perfect truck for me. Second truck I have bought from Tom Excellent service knowledge from Tom Horn. He knew what I need and found the perfect truck for me. Second truck I have bought from Tom More
by ROBERTSIEGFRIED
Employees Worked With
Tom Horn Sales, Scott in Service
April 21, 2021
Scheduling was easy. My diesel oil change and service was completed on time and the staff was professional and friendly. Sunset Ford has always taken good care of me and my truck. was completed on time and the staff was professional and friendly. Sunset Ford has always taken good care of me and my truck. More
by HOLMES.SHANE.M
Employees Worked With
Michelle
April 20, 2021
Very pleased with the service and love the shuttle as well. I had a check engine light that was coming on and was told it would cost me $159.00 to check it out. Not happy about that. I spent $2200.00 as well. I had a check engine light that was coming on and was told it would cost me $159.00 to check it out. Not happy about that. I spent $2200.00 as it Did not have it done. Figured the analysis should have cost nothing and then the repair would cost something. ???? Not happy about that one!! More
by Arlin Satterthwaite
Employees Worked With
Crystal in Service
April 20, 2021
I came in just wanting to look at options and ended up falling in love with my car and I did not feel any pressure to buy. It was a great experience!! falling in love with my car and I did not feel any pressure to buy. It was a great experience!! More
by SHANNA.JOSEPHSON
Employees Worked With
Joey
April 18, 2021
Wonderful experience. It was great, the car came earlier than expected and the whole sale went smooth and we love our car! We will for sure consider buying our next car thru you than expected and the whole sale went smooth and we love our car! We will for sure consider buying our next car thru you More
by Sandkgleason
Employees Worked With
John Kim
April 18, 2021
They always do really top-quality work and don’t try to upsell me on a bunch of stuff I don’t need. Best dealer service department I’ve been to. upsell me on a bunch of stuff I don’t need. Best dealer service department I’ve been to. More
by LCFREER
Employees Worked With
Tammy Takayesu
