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Sunset Ford

Sumner, WA

3.6
871 Reviews
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6616 166th Ave E

Sumner, WA

98390

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Showing 871 reviews

April 28, 2021

Very friendly, reasonable price, and good quality work. The price they quoted me was actually lower than it ended up costing me. I will definitely come again. More

by annekazinsky1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont know
Apr 28, 2021 -

Sunset Ford responded

Anne, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 28, 2021

Overall good experience. Took about 2 weeks to get on the books for routine maintenance but not bad considering COVID impacts. Great staff. Will return. More

by IHICMYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Apr 28, 2021 -

Sunset Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tammy and our team met your expectations. Thank you again for choosing Sunset Ford, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 28, 2021

My experience with Sunset Ford was outstanding! Aron made everything flawless on the sales part and Austin in finance made the rest seamless. I’d buy from them again in a heart beat. More

by ASHLEYGATTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron, Austin
Apr 28, 2021 -

Sunset Ford responded

Ashley, Thank you so much for your excellent review! We are so glad that Aron and Austin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 28, 2021

Clayton was great.and all the other employees treated me great. It's a very clean dealership.. this was my second purchase in less then three years to upgrade to the 10 speed transmission because I pull a 3 More

by BEAVERPILOT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Young
Apr 29, 2021 -

Sunset Ford responded

Congratulations on your new purchase! Thank you for choosing Sunset Ford, your feedback and five-star rating means a lot to us. We're glad that Clayton was able to help, and we hope to see you again! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 27, 2021

Scott addressed me this time and said he’d be right with me instead of leaving me to stand there and stare at him while he makes phone calls and shuffles papers around. Much better than last time. Plus the More

by CCLIFF06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hummel
Apr 28, 2021 -

Sunset Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are happy to hear that your visit this time went well! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 27, 2021

Great place to purchase a truck from! Our sales guy Tom was great to work with. We will recommend him to our friend and family. More

by Kizziah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 28, 2021 -

Sunset Ford responded

Congratulations on your new vehicle, Kizziah! We are so glad that Tom and our sales team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 27, 2021

Excellent salesman-answered all questions and was highly professional. No pressure and very patient with me on test drive as I had only driven my old car for past 20 years. More

by BUCKEND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Foss
Apr 28, 2021 -

Sunset Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Sunset Ford! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 27, 2021

Great price for oil change and tire rotation. Quick service to perform the oil change and tire rotation. The wait in the lobby was pleasant. More

by JELLYMOUSE68
Recommend Dealer
Yes
Employees Worked With
Scott, tammy
Apr 28, 2021 -

Sunset Ford responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Ford! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

April 27, 2021

I like the girl at desk crystal she was helpful but when I picked up my truck the oil change indicater was not reset and the sticker was not placed on windshield I hope u actually changed my oil More

by tajakers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
April 25, 2021

I love the drive in to an enclosed area, especially as it was raining this time. The service was friendly, timely and all items were explained both before and after. Too bad the remote control was lost in More

by thehaim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Apr 25, 2021 -

Sunset Ford responded

Thanks for sharing your thoughts about your experience working with Michelle here at Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

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