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Sunset Ford
Sumner, WA
875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 875 reviews
May 01, 2021
John Kim took care of us from start to finish. He made the transaction smooth and comfortable. I would recommend this dealership to anyone who’s looking for a vehicle. Oh yes, ask for John Kim! the transaction smooth and comfortable. I would recommend this dealership to anyone who’s looking for a vehicle. Oh yes, ask for John Kim! More
by BOB110
Verified CustomerEmployees Worked With
John Kim
May 01, 2021
Great results, I figure; however, I'm on contract for an oil change every 3000 miles, not 5000 as the new sticker may have implied on the windshield. oil change every 3000 miles, not 5000 as the new sticker may have implied on the windshield. More
by DANIELBARR123454321
Employees Worked With
I don't remember.
April 29, 2021
Have had problems with service. I called twice now and was told I would get a call back it’s now weeks later and nothing. I drive from Kent because I liked there the service center but now I am taking my was told I would get a call back it’s now weeks later and nothing. I drive from Kent because I liked there the service center but now I am taking my car elsewhere because of misinformation and unprofessionalism. More
by ANGELOTATE
Employees Worked With
I choose not to.
April 28, 2021
Very friendly, reasonable price, and good quality work. The price they quoted me was actually lower than it ended up costing me. I will definitely come again. The price they quoted me was actually lower than it ended up costing me. I will definitely come again. More
by annekazinsky1
Employees Worked With
I dont know
April 28, 2021
Overall good experience. Took about 2 weeks to get on the books for routine maintenance but not bad considering COVID impacts. Great staff. Will return. books for routine maintenance but not bad considering COVID impacts. Great staff. Will return. More
by IHICMYS
Employees Worked With
Tammy
April 28, 2021
My experience with Sunset Ford was outstanding! Aron made everything flawless on the sales part and Austin in finance made the rest seamless. I’d buy from them again in a heart beat. everything flawless on the sales part and Austin in finance made the rest seamless. I’d buy from them again in a heart beat. More
by ASHLEYGATTS
Employees Worked With
Aron, Austin
April 28, 2021
Clayton was great.and all the other employees treated me great. It's a very clean dealership.. this was my second purchase in less then three years to upgrade to the 10 speed transmission because I pull a 3 great. It's a very clean dealership.. this was my second purchase in less then three years to upgrade to the 10 speed transmission because I pull a 36 foot long 18000 lb horse trailer. I will definitely go back in the future. Thanks to all. More
by BEAVERPILOT
Employees Worked With
Clayton Young
April 27, 2021
Excellent salesman-answered all questions and was highly professional. No pressure and very patient with me on test drive as I had only driven my old car for past 20 years. professional. No pressure and very patient with me on test drive as I had only driven my old car for past 20 years. More
by BUCKEND
Employees Worked With
Chris Foss
