Sunset Ford

Customer service and communication was nonexistent. Sunset Ford wasted my time and money. Huge let down for a first time car buyer. They also consistently tried to sell me vehicles I did not want and c Sunset Ford wasted my time and money. Huge let down for a first time car buyer. They also consistently tried to sell me vehicles I did not want and could not afford. They took my money and held my new vehicle for two weeks before disclosing that it possibly could take months to be serviced and released to me. The experience cost me a lot of time, money and peace of mind that I won’t get back and they had no intentions of remedying or being accountable to any of their errors. More

It was a great experience and I left there satisfied they salesman and finance department were wonderful and I would recommend sunset Ford to anyone salesman and finance department were wonderful and I would recommend sunset Ford to anyone More

Don was great we spent 6 hours there and It only felt like 2 hours everyone is friendly and professional. They answered all my questions confidently. It was very easy to buy a vehicle here and will be co like 2 hours everyone is friendly and professional. They answered all my questions confidently. It was very easy to buy a vehicle here and will be coming back to buy our next vehicle. The service department was right on time and did a good job. Thank you guy very much. It was a pleasure. More

I was impressed with the hospitality, courtesy, friendship, and professionalism experienced and the assistance I received in selection of a newer vehicle. Thank you all. friendship, and professionalism experienced and the assistance I received in selection of a newer vehicle. Thank you all. More

Came to see the new bronco. Test drove it and ordered one on the same day. It was built and shipped in a couple of months. Went very well on the same day. It was built and shipped in a couple of months. Went very well More

Too expensive for an oil change. I would not recommend Sunset Ford to anyone, because if their markup on service. This is not a good value! Sunset Ford to anyone, because if their markup on service. This is not a good value! More

It’s was easy and fast process, everyone was friendly and professional. The reminders were great. Will definitely come back again for service. Thank you professional. The reminders were great. Will definitely come back again for service. Thank you More

John Kim took care of us from start to finish. He made the transaction smooth and comfortable. I would recommend this dealership to anyone who’s looking for a vehicle. Oh yes, ask for John Kim! the transaction smooth and comfortable. I would recommend this dealership to anyone who’s looking for a vehicle. Oh yes, ask for John Kim! More

Great results, I figure; however, I'm on contract for an oil change every 3000 miles, not 5000 as the new sticker may have implied on the windshield. oil change every 3000 miles, not 5000 as the new sticker may have implied on the windshield. More

Have had problems with service. I called twice now and was told I would get a call back it’s now weeks later and nothing. I drive from Kent because I liked there the service center but now I am taking my was told I would get a call back it’s now weeks later and nothing. I drive from Kent because I liked there the service center but now I am taking my car elsewhere because of misinformation and unprofessionalism. More