Back

Sunset Ford

Sumner, WA

3.6
871 Reviews
Contact Dealership

6616 166th Ave E

Sumner, WA

98390

Directions

By Type

Showing 871 reviews

May 14, 2021

Camron Witt was great, got me in and outI appreciate the Camron Witt was great, got me in and out I appreciate the service and the quality work on my little Honda Civic, Awesome group of professionals More

by cra1977joh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camron
May 15, 2021 -

Sunset Ford responded

Thanks for sharing your thoughts about your experience with Camron here at Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

May 13, 2021

1st time buying a car and Cecil was absolutely amazing. We came from two other dealerships that day before we got to sunset and he legitimately made the entire process so easy for me. Thank you Cecil for a More

by Rexx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil
May 13, 2021 -

Sunset Ford responded

Congratulations on your new purchase! Thank you for your business and this fantastic, five-star review. We're happy to hear that Cecil was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

May 13, 2021

Low pressure sales and finance tactics. Great job and working with the client versus using a full court pressure method. Price of vehicle was good as was the trade-in allowance on my vehicle. More

by Jared
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bogue(?) sales, Chris(?) finance
May 13, 2021 -

Sunset Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new purchase, Jared! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

May 13, 2021

Good service, a little speedy but the truck is running well and so I can’t complain. Overall would recommend if you are looking for quality repair, More

by justphil22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry?
May 13, 2021 -

Sunset Ford responded

Thank you for the kind words for our service department, Phil! We look forward to sharing your comments with them. Please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

May 13, 2021

Great customer service and Sales took the time to show us trucks featuring the options we required. Thanks for all the effort and An amazing Truck. More

by scooter026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dillon?
May 14, 2021 -

Sunset Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Sunset Ford! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

May 13, 2021

Professionalism across the board from Carrie the cleaning lady to Cameron who installed the new battery. I was most impressed by the cleanliness everywhere. Hats off to a nice dealership! More

by Gary’s Mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
May 14, 2021 -

Sunset Ford responded

Thank you for your business and this review, Gary. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

May 13, 2021

Lack of communication on when my vehicle was going to be done I told them I needed it for Monday morning and I got no call on Saturday so I called and had to leave a message and wait for a call back then I More

by troy.clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
May 30, 2021 -

Sunset Ford responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please email us at wecare@sunsetautofamily.com. Thank you for your time. Please email us at wecare@sunsetautofamily.com

May 12, 2021

My oil change was done in a very timely manner and the service member, Cameron maybe?, was so delightful and friendly. Made the experience seem genuinely helpful and friendly. More

by KRISTINRDAVIS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Witt
May 13, 2021 -

Sunset Ford responded

Thank you so much for your review, Kristin! We are glad that Cameron had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Ford. Please don't hesitate to reach out if you need anything else! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

May 12, 2021

Was very pleasant experience from the beginning until I received the keys. Sales person went and found the vehicle I wanted and had it brought from other dealer to achieve my wish More

by RRATHKE1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
May 12, 2021 -

Sunset Ford responded

Thanks for your feedback on your recent visit to Sunset Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

May 12, 2021

Buying a new car was far easier than I expected because I lucked out being connected to John Kim. After answering my many many questions he offered to drop the car I was asking about off at my home to sav More

by SZJCJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
May 13, 2021 -

Sunset Ford responded

Thank you for sharing your experience with us! It's great to hear that John was able to meet your vehicle needs--we'll be sure to pass along your compliments. We truly appreciate your feedback, and all of us here at Sunset Ford hope you enjoy your car! Thank you for choosing Sunset Ford, home of Warranty Protection For Life and Oil Changes for Life!

...
51
...