Sunset Ford
Sumner, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 871 reviews
Got my oil changed but when he put my skid plate back on he strip out one of my bolt and nut on it , said he'd have the service manager call me have not heard anything from him! I just put the skid plates he strip out one of my bolt and nut on it , said he'd have the service manager call me have not heard anything from him! I just put the skid plates on 2 weeks before ! More
Everything was done as expected within the allotted time. Couldnt be happier with the truck and services. Keep up the good work!! 25 word minimum on the review needs to be changed to less Couldnt be happier with the truck and services. Keep up the good work!! 25 word minimum on the review needs to be changed to less More
😅 I always get nervous buying a vehicle because of the difficulty of the times. But it felt a little easier at your place people were very friendly. Thanks. Smiles 😃. difficulty of the times. But it felt a little easier at your place people were very friendly. Thanks. Smiles 😃. More
I had my first service with them in replacing the Key FOB and remote start function on my 2013 Ford Taurus. There was an issue with the new key after I picked up the car and I contacted the dealership to req and remote start function on my 2013 Ford Taurus. There was an issue with the new key after I picked up the car and I contacted the dealership to request it be fixed. After a few phone calls, an appointment was scheduled. They found out the hood release latch was broken and it wasn’t engaging with my “Door Ajar” system so it was preventing my remote start from working. They replaced the part and ensured I was satisfied with the work before sending me on my way. They took my concern from after the first visit and corrected it in a timely and affordable manner. Very happy with the customer service and communication. I do recommend. More
The salesman Aaron was very job knowledgeable professional and polite at all times will recommend sunset ford to family and friends for a friendly environment. professional and polite at all times will recommend sunset ford to family and friends for a friendly environment. More
The overall experience was fine until it went horribly south. Sunset Ford’s inspection showed on my vehicle all the brake pads were at 6 mm. Turns out they were wrong and it actually needs brakes. When I south. Sunset Ford’s inspection showed on my vehicle all the brake pads were at 6 mm. Turns out they were wrong and it actually needs brakes. When I asked for help on how this can be resolved. They told me I was wrong. I can assure you that I will tell people to avoid the service and sales department at Sunset Ford at all costs. They didn’t even apologize for their mistake. If they had told me in the beginning that it needed brakes, I wouldn’t have an issue. But they told me it just had brakes put on. More
I had a great experience. Everyone was helpful and courteous. I would recommend sunset ford to all my friends and family. Thank you for fixing my air bag. courteous. I would recommend sunset ford to all my friends and family. Thank you for fixing my air bag. More
Would of been 5 but with no ability to check my front & rear differentials and transfer case when getting a service I question the thinking behind that. I worked dealerships in the past and that has alway rear differentials and transfer case when getting a service I question the thinking behind that. I worked dealerships in the past and that has always been part of the LO&F service. Not sure if I can use you again if these can't be checked and filled if needed. Otherwise it was a great experience More
I really enjoy the process of buying vehicles from these guys. I goes very smooth and there's no surprises. They are helpful and are straight forward. guys. I goes very smooth and there's no surprises. They are helpful and are straight forward. More