Sunset Ford

Not very happy with the experience I had. My husband and I had our financing all in place when we showed up to sign the papers for our new truck. We were originally told it would take about 1.5 hours so I l I had our financing all in place when we showed up to sign the papers for our new truck. We were originally told it would take about 1.5 hours so I left work with my husband to take care of this. We were told we needed to put our personal information on this credit app so they could find our financing in their CUDL system. I was reluctant and said no they didn't need to run our credit again as we were already approved for the truck. I put my name and birthdate on the form, low and behold they ran my credit anyway. I would dispute this but when they came back with the paperwork to sign 2 hours into the process the form authorizing to run my credit was intermingled and I didn't read it all because I needed to get back to work. I FIND THIS TO BE VERY DECEITFUL AND WILL NEVER PURCHASE ANYTHING FROM THEM AGAIN. My husband will go back but I won't step foot on their property again. THEY COULD BE THE LAST FORD DEALERSHIP AND I STILL WON'T GO BACK. More

Nice, professional service people. Service done in a reasonable time. Everything explained and all questions answered. reasonable time. Everything explained and all questions answered. More

Words can’t explain. Finance Manger pulled a fast one. Was helping my son get his first truck by trading is a Dodge Challenger, that went sour!! Finance Manger called my son which pissed him off. Brough Was helping my son get his first truck by trading is a Dodge Challenger, that went sour!! Finance Manger called my son which pissed him off. Brought the truck back 2 weeks later. He thought he was going to get his car which they sold. The Manger said sorry and would give a deal next time. Which when I try to buy something it’s NO deal. Maybe couple 100s off. All I got to say now is Action speaks louder then words!! More

Always friendly and knowledgablabl help. Service deptment very great to explain work that was or needed to be down. deptment very great to explain work that was or needed to be down. More

While it’s never fun to take your vehicle in for repairs, Scott made it painless and easy with open direct communication. Scott made it painless and easy with open direct communication. More

I just want to make it clear that John Kim is not responsible for my bad review. The issue with my window's was supposed to be resolved before I picked up the truck and when I asked about it I was to responsible for my bad review. The issue with my window's was supposed to be resolved before I picked up the truck and when I asked about it I was told I would get a call to schedule that service More

Everybody was very welcoming and knowledgeable. I would buy a car there again. Thanks Chandler buy a car there again. Thanks Chandler More

Easy to make an appointment in a timely manner. Wonderful, quick and professional service! Predicted wait time is always on time as well! Wonderful, quick and professional service! Predicted wait time is always on time as well! More

A good group of people who worked hard to make things happen. I worked with Caeser and let me tell you… he knows his stuff. You can’t go wrong with Caeser and the team at Sunset Ford! happen. I worked with Caeser and let me tell you… he knows his stuff. You can’t go wrong with Caeser and the team at Sunset Ford! More