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Sunset Ford
Sumner, WA
871 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 871 reviews
May 28, 2021
My experience with Sunset Ford was great. The sales team was very knowledgeable and helpful with this purchase. Good customer service and I would recommend this dealership to family and friends. was very knowledgeable and helpful with this purchase. Good customer service and I would recommend this dealership to family and friends. More
by TOYBOG
Verified CustomerEmployees Worked With
Donnie
May 27, 2021
I was able to get an appointment right away for a oil change. The staff are very courteous & helpfully. The car courtesy was new to me, but otherwise ok. change. The staff are very courteous & helpfully. The car courtesy was new to me, but otherwise ok. More
by MS.LYNCH
Employees Worked With
Service people
May 27, 2021
I'm not much of a writer, so here it is in a nutshell. Wife had a problem with her 2018 Explorer and we had the vehicle towed to Sunset in Sumner. They found the problem and had her vehicle nutshell. Wife had a problem with her 2018 Explorer and we had the vehicle towed to Sunset in Sumner. They found the problem and had her vehicle back to her within two days Another example of great customer service. Thank you; Bud . More
by BANDB0
Employees Worked With
Sorry, but I don't recall the young mans name.
May 27, 2021
Very easy drop off along with a prompt welcome and assistance made this a pleasurable experience. Work with completed within the timeframe given. Online scheduling was a breeze. assistance made this a pleasurable experience. Work with completed within the timeframe given. Online scheduling was a breeze. More
by DMKR1997
Employees Worked With
Cameron
May 26, 2021
It was a long delay between when I asked for the service and when I got it. I very much liked the Lyft service to and from the dealership and my house and when I got it. I very much liked the Lyft service to and from the dealership and my house More
by SCOTT4FISH
Employees Worked With
Scott Hummel
May 22, 2021
I've always been very satisfied with everyone's friendly attitude, willingness to answer questions or find the answer. The ladies in the service department are great. They manage the cold when those big d attitude, willingness to answer questions or find the answer. The ladies in the service department are great. They manage the cold when those big doors are open with dignity and a smile. That alone is something. There is always a smile and positive attitude! More
by GSMARKUM
Employees Worked With
Aaron, Chris, Tammy
May 22, 2021
Very friendly service. Answered my questions about the vehicle I wanted and managed to locate the vehicle. Had paperwork finished quickly and out the door I went with my car purchase vehicle I wanted and managed to locate the vehicle. Had paperwork finished quickly and out the door I went with my car purchase More
by RRATHKE1963
Employees Worked With
Cesar
