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Sunset Ford

Sumner, WA

3.6
871 Reviews
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6616 166th Ave E

Sumner, WA

98390

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Showing 871 reviews

June 03, 2021

The people at Sunset Ford really know how to take care of their customers. The Service Department is Top Notch, along with the sales and financial departments More

by DIVERWAYNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 03, 2021 -

Sunset Ford responded

Wayne, Thank you for choosing Sunset Ford, your feedback and rating mean a lot to us. We're glad our service team were able to help, and we hope to see you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 02, 2021

Tommy was great in finding us the truck we wanted! Austin didn’t stop until he found the rate we needed! Fantastic team and we will always come back to Sunset for our automotive needs! More

by GGRANT0701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, Austin
Jun 02, 2021 -

Sunset Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new truck! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 01, 2021

Your advisors are very Friendly and helpful personnel !! Cameron Witt was great 😊 Good service on car. I miss the car wash and vacuum that Riverside Ford provided More

by Gayle Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Witt
Jun 01, 2021 -

Sunset Ford responded

Gayle, Thank you for your very kind review. Cameron and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

May 30, 2021

Super friendly and made sure the whole process was good one. Can’t say enough good things about Tom! My wife will be going to him soon More

by JREINOSKY86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
May 30, 2021 -

Sunset Ford responded

It's great to hear that Tom was friendly and your purchase experience went so well. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Ford! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

May 30, 2021 -

JREINOSKY86 responded

I haven’t got my truck yet but when I do I’ll give you my honest opinion on quality of work.

May 30, 2021

I've been a customer for over 20 years. They have always I've been a customer for over 20 years. They have always provided excellent service. I would highly recommend them. I have referred several frien More

by steviecooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron in the service department
May 30, 2021 -

Sunset Ford responded

Thank you so much, Stevie, for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

May 30, 2021

Quick, friendly and professional. The facility is very clean and open. Getting both my vehicles worked at this site has been very fast and painless. More

by STELSHIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron W.
May 30, 2021 -

STELSHIRE responded

Thank you for your professionalism and care.

May 30, 2021

We always take our vehicles there when ever we need to get anything done to them. If we didn’t like the service then we wouldn’t keep coming back More

by BLEDSOENEVERLOSTFARM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
.Crystal
May 31, 2021 -

Sunset Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

May 29, 2021

The process, start to finish, was extremely easy with Tammy. Her communication and ability to problem solve unforeseen issues was great. Highly recommend working directly with her. More

by KEVINREDROCKRESURFACING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
May 30, 2021 -

Sunset Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and are happy to hear that your experience with Tammy was easy and efficient. We will share your comments with her and the rest of our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

May 29, 2021

I like the service. It is fast and the work is done right. The people are very friendly and knowledgeable. I love my truck and will be a long time customer More

by J moses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Johnson
May 30, 2021 -

Sunset Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Ford! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

May 29, 2021

Great service all around . Tammy was wonderful. She looked up for any recalls and made sure I had a ride home with Lyft. Great help More

by zeus9497
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
May 30, 2021 -

Sunset Ford responded

Thank you for taking the time to share your thoughts on working with Tammy. We're glad to hear she delivered such a great experience! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

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