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Sunset Ford

Sumner, WA

3.6
871 Reviews
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6616 166th Ave E

Sumner, WA

98390

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Showing 871 reviews

June 19, 2021

Quick, Efficient, Quality service. The writer and technician were great and helpful. This is going to be my service center from here on forward. Thank you More

by rsscsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Jun 20, 2021 -

Sunset Ford responded

Thank you for the kind words for our service department! We love hearing you received quality service and that our team was quick and efficient! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 19, 2021

Vanis Daniels is the best sales person ever!!!!! Working with him was easy, told him what I was looking for, got it, told him what I was willing to pay, got it, He worked with the trade in and got me a grea More

by RODOLFSOMBRA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanis Daniels
Jun 20, 2021 -

Sunset Ford responded

Congratulations on your new vehicle! We are so glad that Vanis had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 18, 2021

Performed 150k service on 2011Fusion runs 100 better Performed 150k service on 2011 Fusion runs 100 better excellent Extremely satisfied with service Will continue using sunset service Til I leave Wa More

by victory2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rick
Jun 20, 2021 -

Sunset Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your 150K service with us to be a positive one at Sunset Ford. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 18, 2021

Our experience with Sunset Ford was excellent! We were not pressured and the salesperson was very nice. We got a great truck at a great price! More

by BOSSERTCL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron and Austin
Jun 20, 2021 -

Sunset Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Sunset Ford are glad to have you as a customer. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 16, 2021

Cameron has the best customer service ever!! Not only was the welcome in amazing,The information about my truck was easy to understand,His communication is very personal More

by DANIELLEMCLAIN13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Jun 16, 2021 -

Sunset Ford responded

Thank you so much for your kind words, Danielle, and for taking the time to leave us this wonderful feedback! We're thrilled to hear that Cameron could help you out and we will be sure to let him know. We look forward to working with you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 16, 2021

Cameron handled our appointment quickly and proficiently. We were in and out of there in no time. We are always treated so well by all the staff. More

by papapuggles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Jun 16, 2021 -

Sunset Ford responded

We are very happy that Cameron provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 16, 2021

Did their best to fit my car in and excellent communication, sales manager helped with a mishap and communication was excellent. Sales and service so far is good More

by SPITTS73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, crystal
Jun 16, 2021 -

Sunset Ford responded

Thank you very much for your review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 16, 2021

They're kind and courteous, always a smiling face. They really try and be quick at repairing your vehicle, ahead of appointment scheduled. So far repairs have been great, they're diesel technicians seem to More

by charlesgarten69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal my service advisor
Jun 16, 2021 -

Sunset Ford responded

Thanks for your review, Charles! We're so glad we can meet your needs in a timely manner. We appreciate your business and look forward to helping you with any future questions. Thank you for choosing Sunset Ford! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 14, 2021

Double checked tires ‘at 36PSI’ before leaving. My tires not set to 36. They range from 31-44. Bad when someone went and specifically checked pressure More

by T_GOIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No clue
Jun 14, 2021 -

Sunset Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and apologize that your tire pressure was not set to 36. Please reach out to us at wecare@sunsetautofamily.com if you would like to discuss this further. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

Jun 14, 2021 -

T_GOIN responded

No need to discuss further. I am fixing it myself

June 14, 2021

I have had my car in twice here for oil service. Done quickly and friendly people. Will be back again for oil service and if in need of a new car. More

by LILMAMA313US
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Jun 14, 2021 -

Sunset Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Ford! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

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