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Sunset Ford

Sumner, WA

Overview
Reviews
Vehicles
3.6
871 Reviews
Contact Dealership

6616 166th Ave E

Sumner, WA

98390

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Showing 871 reviews

June 30, 2021

All of the employees I came into contact with was nice and wanted to make sure you left happy. Will be back again for next upgrade. More

by MVGIRLJES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey and Tom
Report | Print
Jul 01, 2021 -

Sunset Ford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 29, 2021

Fantastic support from the sunset team. The issues like the up charge were from Ford and not sunset. I would buy another Ford from here. More

by FAOLET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renzo
Report | Print
Jun 29, 2021 -

Sunset Ford responded

Thank you so much for taking the time to share your feedback with us. Congratulations on your new Ford! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 29, 2021

Sunset was amazing! My tailgate actuator broke and I had items in the bed for a birthday party that I couldn't get because of the cover. They quickly opened the tailgate so I could get the party stuff. But More

by staceymichelle9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal and Ron
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Jun 29, 2021 -

Sunset Ford responded

Thank you for your business and this fantastic review, Stacey. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 29, 2021

Went in for a safety recall. Service was great and they completed the repair in the time they said. More

by FURBABIES11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Jun 30, 2021 -

Sunset Ford responded

Thank you for your five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 28, 2021

Need ed help with the rent a car and help with my grandchild and car seat my advisor was the best More

by DONNALEELEMAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna
Report | Print
Jun 29, 2021 -

Sunset Ford responded

Thank you, Donna! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 27, 2021

Always professional. Helpful to answer any questions I have. Very clean operation More

by GEORGEANDLANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember names but your staff is all great
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Jun 28, 2021 -

Sunset Ford responded

Hello George and Lana, Thanks for sharing your thoughts about your experience with Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 27, 2021

Very prompt and professional service. I will continue to have my vehicle serviced there for the foreseeable future. More

by dandriscoll78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Jun 28, 2021 -

Sunset Ford responded

Dan, Thank you for choosing Sunset Ford, your feedback and rating mean a lot to us. We're glad Cameron was able to help, and we hope to see you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 27, 2021

Great service. Got transmission fluid changed and it was easy and fast. No problems at all. More

by Volodymyr Lats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Hiehn
Report | Print
Jun 28, 2021 -

Sunset Ford responded

Hello, We appreciate your business! Crystal and our service team looks forward to serving you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 27, 2021

Craig Johnson and Sunset Ford did a fantastic job all around. Secured the vehicle and color I was looking for, got the ideal price level, processed paperwork efficiently and had the car ready for me the More

by JASONMOORE0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Johnson
Report | Print
Jun 28, 2021 -

Sunset Ford responded

Jason, Thanks for your feedback on your recent visit to Sunset Ford. I'm glad to hear that Craig and our Sunset Team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 27, 2021

Good customer service, on time and friendly. I definitely recommend this place. More

by davidliezyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Report | Print
Jun 28, 2021 -

Sunset Ford responded

David, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

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