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Sunset Ford

Sumner, WA

Overview
Reviews
Vehicles
3.6
871 Reviews
Contact Dealership

6616 166th Ave E

Sumner, WA

98390

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Showing 871 reviews

July 02, 2021

The place was clean. Did not try to sell me services I didn't need. Very Honest. Very professional. Gave me a printed readout on everything they did. More

by DCMC04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Witt
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Jul 04, 2021 -

Sunset Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

July 01, 2021

Made my appointment, everyone was friendly. Showed up for my appointment and they got me right in and it was done in an hour as promised. Everyone was very friendly and professional More

by trinnasherwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Witt
Report | Print
Jul 01, 2021 -

Sunset Ford responded

Thank you for taking the time to share your review, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

July 01, 2021

Fast courteous service. Great support. Always had friendly contact at this dealer More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't recall
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Jul 01, 2021 -

Sunset Ford responded

Kenny, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

July 01, 2021

Easy to schedule needed service plus several reminders between scheduling and date of service. Service was performed promptly and paperwork was informative as to the condition of our suv. More

by ORENJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Witt
Report | Print
Jul 01, 2021 -

Sunset Ford responded

It's great to hear that our service team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. We appreciate your business and look forward to seeing you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

July 01, 2021

I had two recalls. Both were done same day in a timely matter. I also had my oil changed. Service was perfect. All went well! Thank you! More

by FMATISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Jul 02, 2021 -

Sunset Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

July 01, 2021

The service department was clean and on time. The work seems to have been done correctly. More

by Roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Jul 02, 2021 -

Sunset Ford responded

Thank you so much, Roland, for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 30, 2021

John Kim did a great job finding the car I wanted. Fits my needs perfectly and my wife loves to drive it also. Thank you for the great service. More

by T.MACNAB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
Report | Print
Jun 30, 2021 -

Sunset Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Sunset Ford, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 30, 2021

Helpful, knowledgeable, friendly and efficient staff. Loved my experience. Thank you! More

by LUVMYCONVERTIBLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Brumley
Report | Print
Jul 01, 2021 -

Sunset Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 30, 2021

It was a nice relaxing environment. Everyone was helpful with the purchase that I made. The rep I worked with was very knowledgeable about the vehicle that I was purchasing. More

by KWHITE8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny
Report | Print
Jul 01, 2021 -

Sunset Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Sunset Ford are glad to have you as a customer. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 30, 2021

THEY DONT HAVE THE BEST SALES PPLS,BUT DONNY IS THE BEST NICE AND FRIENDLY,IF YOU STOP THERE ASK FOR HIM More

by YESUS1224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DONNY
Report | Print
Jul 01, 2021 -

Sunset Ford responded

Thanks for sharing your thoughts about your experience with Donny here at Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

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