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Sunset Ford
Sumner, WA
871 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 871 reviews
July 15, 2021
Disappointing to hear that my brakes were beyond needing replacement. This is our only location for service… why not say something sooner? Especially when I had asked the last couple of visits for them to b replacement. This is our only location for service… why not say something sooner? Especially when I had asked the last couple of visits for them to be checked. I was always told “everything’s great”. I’m glad that the service manager I saw that day at least shared the news with me…. But it makes Elmer wonder what else wasn’t fully checked. More
by Sarahloshyk
Verified CustomerEmployees Worked With
Can’t recall
July 15, 2021
Service was great, though you let me drive away with my hood unlatched. I didn’t catch that until I got on the highway. Other than that, better service than any other dealer I’ve been to in the area hood unlatched. I didn’t catch that until I got on the highway. Other than that, better service than any other dealer I’ve been to in the area More
by TBTN69
Employees Worked With
Crystal
July 15, 2021
Process with Sales was super easy and well managed. Finance and the paperwork was a little more painful, even though I had this paid through my Bank. Finance and the paperwork was a little more painful, even though I had this paid through my Bank. More
by hadleysg2015
Employees Worked With
Chris
July 13, 2021
Great customer service on the sales side and the finance side. Very knowledgeable and quick with the process. We knew which vehicle we wanted and we ended up with it. side. Very knowledgeable and quick with the process. We knew which vehicle we wanted and we ended up with it. More
by CARLT007
Employees Worked With
Steve and Matt in finance
July 13, 2021
My salesman was knowledgeable personable and attentive. Finance was easy and seemed to be the best fit for my circumstance. Hope I got the best deal! Finance was easy and seemed to be the best fit for my circumstance. Hope I got the best deal! More
by OmaAnnie
Employees Worked With
Caesar and Austin
July 12, 2021
The sales department was great. Dave took great care of me answered all my questions and didn’t pressure me. Finance department left some to be desired. me answered all my questions and didn’t pressure me. Finance department left some to be desired. More
by SHARON98051
Employees Worked With
Dave Bogue, Austin
July 11, 2021
Easy deal and great staff. Not a stressful experience at all. Very knowledgeable staff and large inventory with lots of choices to choose from. Just ordered my 3rd car from them. all. Very knowledgeable staff and large inventory with lots of choices to choose from. Just ordered my 3rd car from them. More
by MACISAAC_4
Employees Worked With
Clay, Mike conley
