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Sunset Ford
Sumner, WA
871 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 871 reviews
July 23, 2021
Nice and clean environment. Received a friendly welcome and experienced good customer service. Salesperson was knowledgeable, helpful and very patient with us. He listened to our needs and helped us find t and experienced good customer service. Salesperson was knowledgeable, helpful and very patient with us. He listened to our needs and helped us find the right vehicle. More
by Helen H
Verified CustomerEmployees Worked With
Christopher Ross
July 22, 2021
If I wouldn’t have called we would not have gotten our car back. Then after worked on left hood open and didn’t close it all the way. Saw it bouncing up and down as we were on the freeway car back. Then after worked on left hood open and didn’t close it all the way. Saw it bouncing up and down as we were on the freeway More
by odellbp
Employees Worked With
Service manager and 2 different people in the service dept
July 22, 2021
Always great service however this time I had a question stood at the receptionist desk for several minutes and she never acknowledged I was there. Not the kind of thing you need at your front desk! stood at the receptionist desk for several minutes and she never acknowledged I was there. Not the kind of thing you need at your front desk! More
by MICHAELOO
Employees Worked With
Tyana
July 22, 2021
The service department was very helpful and had my vehicle done earlier than expected and scheduled. Tammy was very friendly to work with. We will come back. vehicle done earlier than expected and scheduled. Tammy was very friendly to work with. We will come back. More
by fakersmom
Employees Worked With
Tammy
July 22, 2021
The person who helped us was great. Very nice and professional I would recommend the business. Overall it was a good experience thank you very much professional I would recommend the business. Overall it was a good experience thank you very much More
by NFERGUSON31
Employees Worked With
Don't know
July 22, 2021
The service was done quickly. There was clear communication so I knew what to expect. The service people were helpful and efficient. I’ve appreciated the text reminder about the service. communication so I knew what to expect. The service people were helpful and efficient. I’ve appreciated the text reminder about the service. More
by KROSS13
Employees Worked With
Tammy
July 21, 2021
Prompt and polite service. I was greeted quickly upon arrival, the service was completed faster than was quoted. All in all, a quick oil change as it should have been. arrival, the service was completed faster than was quoted. All in all, a quick oil change as it should have been. More
by kyrathompson
Employees Worked With
Cameron
July 21, 2021
Our salesman, Tom and finance guy, Chris were excellent. This was our best buying experience. We would recommend Tom to friends. He was so friendly and knowledgeable. This was our best buying experience. We would recommend Tom to friends. He was so friendly and knowledgeable. More
by Tcohaver
Employees Worked With
Tom and Chris
