Sunset Ford

Had an appointment for 7:45am. Didn't get the truck until after 4pm. Charged $18 to spray cleaner on the mass air sensor. They didn't provide bag of replaced parts or remainder of mass air spray can. after 4pm. Charged $18 to spray cleaner on the mass air sensor. They didn't provide bag of replaced parts or remainder of mass air spray can. More

There are lots of dealerships between us an Sumner, but we choose Sumner Ford. These guys take very good care of us. Pricing is great and they don't take advantage of us. we choose Sumner Ford. These guys take very good care of us. Pricing is great and they don't take advantage of us. More

Very helpful and knowledgeable service people! Great service over the past 4 years! They were quick to fix any issues or regular maintenance on my car with quality service service over the past 4 years! They were quick to fix any issues or regular maintenance on my car with quality service More

Good dealership, Cecil and John worked out me as much as they could to get me the car, however I could not get the lifetime warranty that I qualified for, since I registered my vehicle for commercial use in they could to get me the car, however I could not get the lifetime warranty that I qualified for, since I registered my vehicle for commercial use in seattle area, I was really looking for to have my lifetime warranty that I couldn't have. More

Tammy was very helpful! I appreciated her continually keeping me updated on the status of my car. While the service took a while to complete due to the back ordered parts, the team was very friendly. keeping me updated on the status of my car. While the service took a while to complete due to the back ordered parts, the team was very friendly. More

Very poor. They had my vehicle in for repairs and oil change and they didn't even notice the serpentine belt was shredded. I ended up having to have it towed right after bringing it home. Very disappoint change and they didn't even notice the serpentine belt was shredded. I ended up having to have it towed right after bringing it home. Very disappointed that they didn't even notice that. I had to pay for the towing to another dealership and rental car because of it. More

Very good visit, great customer service representatives. Only issue was that they were supposed to call when it was done. Didn’t get a call. I showed up, was told that it was done but nobody called me. Only issue was that they were supposed to call when it was done. Didn’t get a call. I showed up, was told that it was done but nobody called me. More

Quick and painless car buying experience! John Kim worked hard in finding me the truck I was looking for in a minimal amount of time hard in finding me the truck I was looking for in a minimal amount of time More

I’m always treated with the utmost respect. Greeted with a smile and treated like family. I will buy my next vehicle from Sunset. I have recommended Sunset for their next vehicle. a smile and treated like family. I will buy my next vehicle from Sunset. I have recommended Sunset for their next vehicle. More

Thank you! You guys are the best, always a great job! You got me in early and took good care of my truck and me as usual- Andrew You got me in early and took good care of my truck and me as usual- Andrew More