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Sunset Ford

Sumner, WA

3.6
871 Reviews
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6616 166th Ave E

Sumner, WA

98390

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Showing 871 reviews

August 13, 2021

Easy to work with. Good inventory. The warranty for life gives me peace of mind. I was shown exactly what I came in to see More

by KMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Aug 16, 2021 -

Sunset Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 12, 2021

Awesome, quick, easy buying process with rad sales staff...would definitely consider buying from Sunset again in the future. And the Sunset warranty is a bonus well worth it’s weight in gold More

by roberthaslam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renzo
Aug 12, 2021 -

Sunset Ford responded

Robert, Thanks for sharing your thoughts about your experience with Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 12, 2021

Polite amazing employees. I haven't always had good service from this dealership's manager. But the service team and agents are a joy to work with. More

by DOUGLASMOLBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 12, 2021 -

Sunset Ford responded

Thank you! We appreciate your business, Douglas, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 12, 2021

Not pushy -friendly-listens to what we have to say. They searched for details and information for the questions I had. I didn’t feel pressured at all. More

by MRMARKWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Aron
Aug 12, 2021 -

Sunset Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear you found our team to be friendly and helpful here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 11, 2021

I enjoy having Sunset Ford service my vehicle, knowing that they do such a good job. I have never been disappointed with them. Sunset Ford best dealership ever. More

by bartlettmark06@gmail.com@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Aug 11, 2021 -

Sunset Ford responded

Mark, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Ford! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 10, 2021

Crisp clean upfront dealership I’ve purchased three vehicles from them and I’ve always been pleased with the service. The setting is at the bottom of hwy 410, very convenient. More

by JDRITTIERODT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renzo
Aug 11, 2021 -

Sunset Ford responded

Thank you so much for choosing Sunset Ford! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 10, 2021

Fantastic experience, Joey helped me find a great truck that exceeded my expectations at a reasonable price point. I got a MUCH better interest rate than I expected as my credit could be better ;). Free Li More

by todd4946
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Brumley
Aug 11, 2021 -

Sunset Ford responded

Thank you so much, Todd, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 10, 2021

Called to schedule an appointment to bring my F-150 in for a “no start no crank” problem. I was scheduled for august 11th I had it towed in on the 24th of July and by the 28th of July I got a call saying More

by nnicholsjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Aug 11, 2021 -

Sunset Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 09, 2021

It was very comfortable and easy experience in buying my new truck. The whole process was explained and made my purchase very comfortable. I would recommend the dealership to anyone in the market for a new More

by JAKE73HARRIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Bonter
Aug 09, 2021 -

Sunset Ford responded

Thank you for leaving us a review, Jake! It's fantastic to hear that we provided you with hassle-free customer service while assisting you with your new purchase. We truly appreciate your recommendation and the opportunity to do business with you! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 09, 2021

Horrible customer service. Booked appt online for oil change, detailing and loaner car. Get there and told “No. There is only enough time for oil change.” Showed email verification and still told there w More

by JRAMIREZ101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure
Aug 26, 2021 -

Sunset Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Please email us at wecare@sunsetautofamily.com

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