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Sunset Ford
Sumner, WA
871 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 871 reviews
August 16, 2021
The service is always good, employees are always friendly and helpful. The only negative comment I’ve is when leaving a voicemail they don’t always get back you. and helpful. The only negative comment I’ve is when leaving a voicemail they don’t always get back you. More
by SUE.DUCLOS
Verified CustomerEmployees Worked With
Cameron
August 16, 2021
The issues I have with my vehicle never gets repaired when I bring my it in if they won’t properly diagnose my vehicle. why waste my time of making my vehicle sit until the end of the day. Also having to when I bring my it in if they won’t properly diagnose my vehicle. why waste my time of making my vehicle sit until the end of the day. Also having to wait 1 month for a simple appointment is crazy. More
by bgz863
Employees Worked With
I don’t know
August 16, 2021
James A was an excellent, professional, very helpful salesman and I will recommend sunset to others.Was a very good experience and my first purchase ever salesman and I will recommend sunset to others.Was a very good experience and my first purchase ever More
by BILLLAUGHLIN69
Employees Worked With
James A
August 16, 2021
Common oil change,tire rotation. Seemed wait time was long, do not think they balanced front tires with rotation. Shakes at 65 mph.should be common practice !! long, do not think they balanced front tires with rotation. Shakes at 65 mph.should be common practice !! More
by SUPER.DAVE
Employees Worked With
Service department
August 15, 2021
Great service. Second car I bought there in two months. Couldn't be easier and the staff makes it a very pleasant experience with no hassles. Couldn't be easier and the staff makes it a very pleasant experience with no hassles. More
by MACISAAC_4
Employees Worked With
Clay Young, Austin and Mike conly
August 14, 2021
The cost for chip protect is in the extreme since it is just a simple wrap but only covers very small sections of the vehicle. You could pay similar price at a wrap shop get a nice design and cover the who just a simple wrap but only covers very small sections of the vehicle. You could pay similar price at a wrap shop get a nice design and cover the whole front end and cab. More
by NATHANIAL.PERRON
Employees Worked With
NA
August 14, 2021
Our first service was easy and quick. We did have to wait 3 weeks for an appointment, but that was because of the time of year. Very pleased with the appointment 3 weeks for an appointment, but that was because of the time of year. Very pleased with the appointment More
by COUGNIX
Employees Worked With
Scott
