Sunset Ford | Page 3

Danny in service has been awesome I've had my 2022 Maverick Hybrid in for a couple things since my purchase at Sunset he goes out of his way to provide excellent service and stays in touch throughout Maverick Hybrid in for a couple things since my purchase at Sunset he goes out of his way to provide excellent service and stays in touch throughout the process he is the best service adviser I've ever dealt with. Thanks, Steve More

My salesman showed me the paper they turn and push in front of you with my trade in values, my rtr was $41,000 my Mach 1 said $25,000 but the paper I signed has a total trade in value of $62,000, yep the front of you with my trade in values, my rtr was $41,000 my Mach 1 said $25,000 but the paper I signed has a total trade in value of $62,000, yep they screwed me out of $5,000, my salesman was very good st distracting me when it came time to sign the paper, that's only the beginning of how they will screw you over, everything you have heard bad about car dealers will come true at sunset ford home of smoke and mirror show More

very good experience. we liked the coverd entrance. al in all it was a good we liked the coverd entrance. al in all it was a good More

I always have the intention to write a good review when I get good service but seem to rarely follow through. In this case I was so happy with the sales & management at sunset ford I had to make sure to tak get good service but seem to rarely follow through. In this case I was so happy with the sales & management at sunset ford I had to make sure to take the time out and give them a 5 star review. I ordered my F450 bout 10 months ago.. I had handshake deal with donny who was the sales person at the time. I offered to place a deposit but he assured me it wasn't needed.. about a month before my truck showed up I received a call from Dave Bouge, he let me know that Donny retired and he was replacing him as my salesperson. Ofcourse my first thought was if they were going to honor the price that donny quoted. I sat down with Dave and Ray (sales manager) and when they presented me the price it was about 13K more than I expected.. I knew there was a premium for this particular truck because of Covid and the chip shortage so I was already anticipating a higher price. I explained to Ray that I understood this particular truck is selling higher than msrp but donny had already quoted me a price. I didn't have a contract or any paperwork to back it up.. but Ray said hang on let me take a look at Donnys files.. Ray came back a few minutes later and slashed 13k off the truck.. Ray said "I saw donny had scribbled this number on the bottom of the build sheet so we're going to honor that price" Obviously I was super happy.. I think I was most impressed by the fact that I didn't have to argue or give any sob stories to get the price that was quoted. Ray just honored his salespersons word and that showed great integrity. Ray also said he would rather earn my business for life than make extra money on a one time deal, which he did because I would definitely buy from Sunset again. ~Chad S More

UHF’s grffv hurry huffy hut hygiene hurt. Tyty. Tyty yyt Tyty uuy guy hyy Tyty. Tyty yyt Tyty uuy guy hyy More

This is the second truck I have bought from John Kim. He is honest, funny, and most of all he makes the usually horrible car buying expierence FUN!!!! I won’t buy from anyone else but him. He is honest, funny, and most of all he makes the usually horrible car buying expierence FUN!!!! I won’t buy from anyone else but him. More

I had an oil change and tire rotation. I was out in less than 45 minutes. I was out in less than 45 minutes. More

Recently purchased a 2019 Ford F-150 from Sunset Ford of Sumner and had a great experience with John Kim and the whole Sunset team. They were able to get comfortable with a unique trade-in transaction and e Sumner and had a great experience with John Kim and the whole Sunset team. They were able to get comfortable with a unique trade-in transaction and even drove my truck up to Seattle to deliver it to me. Hope to be back soon. More

on time, answers to questions at facility post service, job done as ordered, call in for service questions not responded to job done as ordered, call in for service questions not responded to More

I feel I paid a reasonable price for the truck. Free oil changes are much appreciated. Free oil changes are much appreciated. More