Sunset Ford

When I visited, all new trucks had a markup of 3-4k+ and the dealership is not willing to negotiate a lower price that is fair for both parties. In short, they are willing to charge more just because they c the dealership is not willing to negotiate a lower price that is fair for both parties. In short, they are willing to charge more just because they can. Chances they will match prices is also slim to none, as I've been turned away to take the deal somewhere else because they were not willing to budge on pricing. Keep in mind, if you think you got a good deal by paying msrp, they're making up the delta between the invoice and Msrp, as well as any hold back that's on the vehicle. My advice even if you need a vehicle now, shop at a different dealership altogether and avoid this auto group. I ended up ordering my truck at a different dealership and got it delivered in a couple months. 2022 superduty below msrp ;). Take note Sunset. Yall don't need to price gouge just because you can to take advantage of the "limited inventory" situation. More

Tom Horne is the best! Buy from him! He will give you honest, straightforward answers! honest, straightforward answers! More

My Sony Six CD player is stuck and will not load or eject the cds You folks checked it out and could not fix it I need to take the Ford truck to Car Toys to fix the stereo? the cds You folks checked it out and could not fix it I need to take the Ford truck to Car Toys to fix the stereo? More

Tom was very knowledgeable and helpful. Cecil, the sales manager and your finance guy made a wonderful team with Tom. manager and your finance guy made a wonderful team with Tom. More

Poor customer service from the manager and finance person- we were preapprived through our own bank but they still ran financing- which we got a “denial” for two weeks after purchase when they’d alrea person- we were preapprived through our own bank but they still ran financing- which we got a “denial” for two weeks after purchase when they’d already cashed the check from our bank. More

Sunset Ford has always been professional to deal with and helped fix my truck properly when needed. Thank you. helped fix my truck properly when needed. Thank you. More

Appointment was on time.Technician left oil hand prints all over my truck, Windshield and new mileage sticker , door handle , steering wheel from His oily hands. He also left my running lights on my truck all over my truck, Windshield and new mileage sticker , door handle , steering wheel from His oily hands. He also left my running lights on my truck draining the battery the whole time he was doing oil change and tire rotation. Well over a hour. Told one of the front desk guys about issue and what truck was in for and he went and turned them off. Said idk why he has them on. They shouldn’t be on. More

Dawn did an excellent job. She had numerous customers waiting and she dillengently helped everybody in a timeless manner. Professional service all the way around! waiting and she dillengently helped everybody in a timeless manner. Professional service all the way around! More

Mechanic forgot to tighten lug nuts after a tire rotation - one fell off at the time of pickup- a Good Samaritan noticed it on the ground and missing from my wheel. Not cool - one fell off at the time of pickup- a Good Samaritan noticed it on the ground and missing from my wheel. Not cool More

I'll be contacting Mr. Mitchell directly. Techs are less than helpful and poorly trained than helpful and poorly trained More